Retail Supervisor - Nike (Bhiwandi, Mumbai)

Nike; Thane; On-site; INR 300,000 - 420,000; Full time

Job summary

Nike Retail invites applications for a Nike Store Lead (Supervisor) at our new Nike company-owned store in Bhiwandi, Mumbai. You will deliver a premium consumer experience by applying brand stories to retail and guiding customer interactions to drive sales.

The role requires 3 years of retail experience, a 12th qualification, and strong English communication. You must be able to work evenings, weekends and holidays, with basic Microsoft Office skills, and be ready to assist with onboarding and

Qualifications

• 12th qualification or equivalent.
• 3 years of retail experience.
• Ability to communicate in English.
• Basic computer skills, including Microsoft Office knowledge.
• Must be able to work evenings, weekends and holidays as needed.

Responsibilities

• Deliver a premium consumer experience by applying brand stories to retail and guiding customer interactions to drive sales.
• Maintain knowledge of all store departments and perform activities of associates as needed.
• Assist with onboarding and training programs for associates and support loss prevention efforts.

Skills

English communication

Customer service

Sales

Retail experience

Education

12th Qualification or equivalent

Tools

Microsoft Office

Job description

WHO ARE WE LOOKING FOR?

We are looking for a

new Nike company-owned store in Bhiwandi, Mumbai.

WHAT WILL YOU WORK ON?

You will utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. You will maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations. You will provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales.) You will seek ongoing training and education to further develop your expertise. You will assist Managers in conducting formal onboarding and training programs for associates. You will assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates (but not a formal supervisor.) You may have keyholder responsibilities.

WHO ARE WE LOOKING FOR?

We are looking for a Nike Store Lead (Supervisor) whose mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting. This position will be based in our new Nike company-owned store in Bhiwandi, Mumbai.

WHAT WILL YOU WORK ON?

You will utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. You will maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations. You will provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales.) You will seek ongoing training and education to further develop your expertise. You will assist Managers in conducting formal onboarding and training programs for associates. You will assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates (but not a formal supervisor.) You may have keyholder responsibilities.

What You Bring

• 12th Qualification or equivalent
• 3 years of retail experience
• Ability to communicate in English
• Basic computer skills, including Microsoft Office knowledge
• Must be able to work evenings, weekends, and holidays as needed
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Please note that no relocation package will be provided.

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.