Retail Department Manager - Nike (Dahisar, Mumbai)

Nike; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Nike is hiring a Store Coach (Department Manager for Operations or Consumer Experience) for its new company-owned store in Dahisar, Mumbai. You will oversee daily store activities, lead a team, ensure top-tier service, and drive visual merchandising standards to deliver a premium consumer experience.

The role requires a Bachelor’s degree with 3 years retail, or 4 years retail without a degree, plus at least 1 year of management and strong English communication.

Qualifications

• Bachelor's degree and 3 years’ retail experience, or 4 years’ retail experience in lieu of a degree.
• Minimum 1 year of management experience.
• Demonstrable experience in coaching and mentoring people.
• Ability to communicate in English.
• Ability to use retail business systems and Microsoft Office.
• Weekend, evening and holiday availability as needed.

Responsibilities

• Manage daily activities in a store area, including selling and service.
• Lead, coach, drive and inspire associates within a designated area.
• Execute and maintain visual merchandising and selling floor standards.
• Communicate promotional event information to maximize event results.
• Identify issues and opportunities based on selling and customer feedback.
• Assist Store Manager in delivering a premium consumer and employee experience.

Skills

Retail management

Coaching & mentoring

Customer service

English communication

Education

Bachelor's degree

Tools

Retail business systems

Microsoft Office

Job description

WHO ARE WE LOOKING FOR?

As the Nike Store Coach (Department Manager for Operations or Consumer Experience), your mission will be to create an environment that will provide a premium consumer and employee experience and implementing/executing programmes to drive business results. This position is based in our new Nike company-owned store in Dahisar.

WHAT WILL YOU WORK ON?

As our Nike Store Coach, you will manage all daily activities in a specific area of the store, including selling and service. You will lead, coach, drive and inspire associates within a designated area. You will be executing and maintaining visual merchandising and selling floor standards. You will communicate promotional event information to maximise the results of each event. You will identify issues and opportunities based on selling and customer feedback. You will also assist the Store Manager (Nike Head Coach) in delivering a premium consumer and employee experience

WHAT YOU BRING

• A Bachelor's Degree and 3 years’ retail experience, or 4 years’ retail experience in lieu of a degree
• A minimum of 1 year’s management experience
• Demonstrable experience in retail management, including experience in coaching and mentoring people
• Ability to communicate in English
• Ability to use retail business systems and Microsoft Office
• Ability to work weekends, evenings and holidays as needed

*Please note that no relocation package will be provided.

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.