Retail Associate

adidas; Pune District; On-site; INR 180,000 - 240,000; Full time

Job summary

adidas in Pune is seeking a Retail Associate to drive sales and deliver brand values on the shop floor. You will engage customers, share product benefits, and ensure smooth store operations including cash handling and stock replenishment.

Ideal candidates will have a high school education, up to 6 months retail experience in sports/fashion, and basic numeracy and communication skills. A friendly, customer-focused attitude is essential.

Qualifications

• High school education is required.
• Preferably 6 months in a sports/fashion retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Aim to meet or exceed store sales and KPI targets.
• Serve customers and communicate product features clearly.
• Maintain Brand Customer Service standards and Visual Merchandising.
• Handle cash transactions accurately and efficiently.
• Replenish stock and keep the sales floor presentable.
• Follow store policies and participate in training programs.
• Collaborate with team members to deliver store objectives.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Tools

POS system

Job description

\"Job Title- Retail Associate\"

Purpose & Impact on Organization:

• Contribute to meeting or exceeding store sales and profit targets by:


• Passionately inspiring consumer loyalty to the brand


• Effectively serving and selling to customers


• Diligently executing store operations

Key Responsibilities:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.


• Execute the Brand Customer Service standards to meet or exceed customers’ expectations


• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values


• Use Seasonal Brand and product knowledge effectively during sales interactions


• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand


• Adhere to all established policies and procedures


• Execute and maintain established Visual Merchandising and In-Store Communication standards


• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor


• Complete cash register transactions quickly and accurately


• Minimize loss in both, the stockroom and the sales floor


• Perform all store operations in a safe, effective and efficient manner


• Collaborate productively and respectfully with team members


• Complete all applicable training programs and effectively apply the learning on the job


• Seek coaching and learning opportunities to continually improve your performance

Authorities:

• NA

Key Relationships:

• Customers


• Peers and Supervisor

Knowledge, Capabilities and Experience:

• Retail Professional Competencies

Minimum Qualifications:

• High school education is a must


• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment


• Basic numeracy, literacy and verbal communication skills