Retail Associate

Career Wings; Kamrup Metropolitan; On-site; INR 167,400 - 256,680; Full time

Job summary

Career Wings is seeking a Retail Associate to assist customers and manage sales transactions while keeping the store neat and inviting. You will help customers choose products, process payments, and ensure a positive shopping experience.

The role supports meeting daily targets through friendly service, product knowledge, and adherence to store policies. Flexibility for rotational shifts and weekends is required.

Qualifications

• HS or above is required.
• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills are essential.
• Customer-focused attitude with a pleasant personality.
• Basic computer knowledge is preferred.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products.
• Achieve daily and monthly sales targets.
• Handle billing, cash, UPI, card, and other payment transactions accurately.
• Maintain cleanliness and proper display of merchandise.
• Replenish stock and ensure products are properly arranged.
• Assist in inventory management and stock checking.
• Address customer queries, complaints, and returns professionally.
• Promote ongoing offers, discounts, and loyalty programs.
• Follow company policies and maintain store security standards.

Skills

Customer service

Communication

Interpersonal skills

Time management

Team player

Education

Higher Secondary or above

Tools

POS system

Job description

Job Description

A Retail Associate is responsible for assisting customers, maintaining store appearance, handling sales transactions, and ensuring a positive shopping experience. They help achieve sales targets while providing excellent customer service.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products.
• Achieve daily and monthly sales targets.
• Handle billing, cash, UPI, card, and other payment transactions accurately.
• Maintain cleanliness and proper display of merchandise.
• Replenish stock and ensure products are properly arranged.
• Assist in inventory management and stock checking.
• Address customer queries, complaints, and returns professionally.
• Promote ongoing offers, discounts, and loyalty programs.
• Follow company policies and maintain store security standards.

Requirements

• Qualification: Higher Secondary (HS) or above.
• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills.
• Customer-focused attitude with a pleasant personality.
• Basic computer knowledge is preferred.
• Ability to work in rotational shifts, weekends, and holidays.
• Team player with a positive attitude.

Preferred Skills

• Sales and customer service skills.
• Problem-solving ability.
• Time management.
• Basic billing/POS system knowledge.
• Attention to detail.