Restaurant Captain

r3 Consultant; Bengaluru; On-site; INR 334,800 - 558,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Accommodation

Job summary

A premier restaurant in Bangalore is seeking an experienced Captain with 3-6 years in fine dining to lead the service team. Responsibilities include overseeing guest relations, managing service staff, and ensuring smooth operations aligned with high dining standards. The ideal candidate must exhibit excellent communication skills, knowledge in food presentation, and customer service. This full-time position offers competitive salary, employee discounts, and accommodation.

Qualifications

• 3-6 years of experience as a Captain or similar supervisory role in fine dining.
• Strong knowledge of fine dining etiquette and food presentation.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome and greet guests professionally.
• Supervise and manage the service team.
• Ensure tables are maintained to fine dining standards.
• Address and resolve guest concerns promptly.
• Collaborate with kitchen and bar staff for timely order delivery.

Skills

Fine dining etiquette

Communication skills

Team leadership

Multitasking

Customer service

Tools

POS systems

Job description

Job Description: Captain – Fine Dining Experience

Position: Captain

Location: Bangalore (Indiranagar and Whitefield)

Experience: 3-6 Years

Job Type: Full-Time

Job Summary:

We are seeking an experienced and highly skilled Captain with a background in

fine dining to join our team at a premier restaurant in Bangalore. The ideal candidate will have 3-

6 years of experience in the hospitality industry, excellent communication skills, and a strong

ability to provide exceptional service to ensure memorable guest experience. You will lead the

service team, oversee table service, and ensure smooth operations in alignment with the

restaurant’s fine dining standards.

Key Responsibilities:

Guest Relations: Welcome and greet guests professionally, ensuring they have a

pleasant dining experience from arrival to departure.

Service Oversight: Supervise and manage the service team, ensuring prompt,

courteous, and efficient service at all times.

Order Management: Take and relay orders accurately to the kitchen and bar, ensuring

all guest preferences and dietary requirements are communicated clearly.

Table Management: Ensure tables are set and maintained according to fine dining

standards, with attention to detail in table arrangements, cleanliness, and presentation.

Team Leadership: Train, guide, and support the service staff to maintain high standards

of service, professionalism, and teamwork.

Guest Satisfaction: Address and resolve guest concerns promptly, providing excellent

customer service and ensuring total guest satisfaction.

Coordination with Kitchen and Bar: Collaborate with kitchen and bar staff to ensure the

timely delivery of orders, proper presentation, and smooth service flow.

Upselling: Recommend menu items and wine pairings, offering personalized

suggestions to enhance the dining experience and maximize revenue.

Reporting: Assist the Restaurant Manager in maintaining service reports, guest

feedback, and inventory checks as required.

Qualifications:

3-6 years of experience as a Captain or in a similar supervisory role in a fine dining

Strong knowledge of fine dining etiquette, food presentation, and wine pairing.

Excellent communication and interpersonal skills, with the ability to engage

professionally with guests and colleagues.

Proven leadership ability with experience managing a team in a fast-paced, high-end

dining environment.

Ability to multitask and remain calm under pressure while ensuring exceptional service.

Knowledge of health and safety standards in food handling and restaurant operations.

Preferred Skills:

Fluent in English; knowledge of additional languages is a plus.

Familiarity with POS systems and restaurant management software.

An ability to lead by example, motivating the service team to uphold high standards.

Opportunities for career growth and professional development

Benefits:

Competitive salary

Employee discounts

Accommodation