Senior Specialist

Cohnreznick; Chennai; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

Cohnreznick in Chennai, India is seeking a Resource Management professional to oversee staffing utilization against plans for ~100 professionals in Tax. You will prioritize staffing based on engagement risk, skills, and geography, monitor the staffing queue, and collaborate with recruiters on start dates.

You will also maintain data on preferences, redeployment, and provide weekly updates to leadership. Ideal candidate has a bachelor's degree in business or management, 4+ years in resource

Qualifications

• 3-year bachelor degree required; focus on Business Administration, Management, Operations or Accounting preferred.
• 4+ years of resource management experience in a professional services firm.
• Strong communication, analytical, and conflict-resolution skills.

Responsibilities

• Accountable for utilization levels against business plans for ~100 professionals in Tax in our India Chennai office.
• Prioritize staffing decisions based on engagement risk, skills, timing, and geography.
• Monitor the staffing task list in resource management platform for approvals and requests.
• Collaborate with Campus and Experienced Hire recruiters on start dates.
• Maintain understanding of employee skills, interests, and development opportunities.
• Redeployment process for new work or when assignments end to manage unassigned time.
• Provide leaders with information to adjust staffing plans and long-term hiring recommendations.
• Provide weekly staffing progress updates on utilizations, unbillable time, and open demands.
• Assist with independent contractor requests based on need and peak season.
• Build relationships to ensure a pipeline of resources to meet client needs.
• Accurately tracks and reports workforce management activities for assigned units.
• Drive standardization in operations and reporting per Global Resource Management Organization.

Skills

Staffing management

Conflict resolution

Stakeholder management

Analytical thinking

Multi-tasking

Communication skills

Education

Bachelor's degree in Business Administration / Management / Operations / Accounting

Tools

Resource management platform

Job description

Role & responsibilities

• Accountable for the utilization levels against business plans, highlighting adverse variance and potential issues for resolution for ~100 professionals for a designated service line or geography in Tax in our India Chennai office


• The perfect candidate(s) will be responsible for prioritize staffing decisions based on engagement risk, specialization requirements, skills, timing, conflict resolution, staffing continuity and geographic considerations


• Monitor the task list in resource management technology platform to approve resource requests, PTO, CPE etc


• Collaborate with the Campus and Experienced Hire recruiters on various recruiting processes including confirmation of start dates.


• Know and maintain a solid understanding of employees preferences with regards to skills, interests, career aspirations, and area of development opportunities


• Accountable for redeployment process for new work or when assignments end for assigned business unit to manage unassigned time


• Empower business leaders and management with the necessary information to adjust staffing plans and inform long-term hiring recommendations


• Provide weekly staffing progress updates to team leads and management on high low utilizations, unbillable time, and open demands


• Assist with requests for independent contractors that are based on resource needs, demand, and skills during peak busy season


• Actively builds relationships to ensure an adequate pipeline of resources to meet client needs and to support new business initiatives. Most importantly to build trust with our business leaders and knowing the business and services we provide to our clients.


• Accurately tracks and reports on all workforce management activities for assigned business units


• Drive standardization in our operations, business processes, and reporting according to the Global Resource Management Organization and Firm Strategy

Preferred candidate profile

• Minimum of a 3-year bachelors degree required; focus on Business Administration or Management, Operations Management, or Accounting preferred


• Minimum of four (4) or more years of resource management experience in a professional services firm (i.e., public accounting, law firm, etc.).


• Strong critical thinking, analysis, and problem-solving skills.


• Strong conflict resolution skills, including the abilities to negotiate and influence others.


• Strong written and verbal communication skills.


• Ability to manage and resolve complex and sensitive situations.


• Ability to work both independently and collaboratively with large teams.


• Proven ability to manage upwards and drive results.


• Ability to lead multiple, high-profile, and complex projects with various top-level stakeholders.


• Proven ability to maintain confidentiality while balancing the needs of the business.


• Ability to build rapport and gain trust with all levels of personnel at CR.


• Analytical and diagnostic skills.


• Ability to successfully multi-task while working independently or within a group environment.


• Able to work within a deadline-driven environment.


• Solid organizational skills with the ability to meet project deadlines with a focus on details and quality.


• Ability to adapt communication style to successfully convey messages and objectives to a diverse audience.