Research Specialist

JLL; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

JLL in Gurgaon, India is seeking a Specialist, Research to support the US Sales Enablement team. You will generate detailed client reports and prospect lists, and manage market research projects to back leadership decisions.

Ideal candidates have 5+ years in market research, strong report writing, and proficiency with PowerPoint, Excel, Word and industry databases. This role emphasizes teamwork, quality control, and automation-driven improvements.

Qualifications

• Excellent report writing skills and attention to detail.
• Strong planning, project management and problem resolution skills.
• Exceptional communication skills, both written and verbal.
• Well versed with MS PPT, Excel, and Word
• Have knowledge of databases such as Real Capital Analytics, CoStar, Capital IQ, D&B Hoovers, Factiva, Pitchbook, and Sales Navigator

Responsibilities

• Act as a point of contact for research support and address stakeholder needs on research requirements
• Mentor the team and oversee quality control, grooming and training
• Lead projects, guide scoping, timelines, content and presentation
• Assist in workflow management and allocation of work
• Provide inputs to improve content structure and research offerings
• Ensure SLA adherence and maintain ethics in the team
• Develop new tools using automation and improve existing research tools
• Maintain the Intelligence Hub for easy access and archiving
• Promote the team through internal communications

Skills

Report writing

Project management

Communication

MS PowerPoint

MS Excel

MS Word

Database knowledge

Education

Graduate degree

Post-graduate degree

Tools

Real Capital Analytics

CoStar

Capital IQ

D&B Hoovers

Factiva

Pitchbook

Sales Navigator

Job description

Location: Gurgaon, India

What this job involves:

We have an exciting role for a Specialist, Research to support the US Sales Enablement team. We are searching for a strategically minded, client-centric and pro‑active individual who along with his/her team will be responsible for creating detailed/short client reports, genrate relevant prospect client list and other market research projects. The intelligence and analysis created will be utilized by country leadership teams to build robust and research‑backed plans that drive strong and sustained profitable growth.

Key Responsibilities

• Act as a point of contact for research support and address as well as fulfil stakeholders needs on various research requirements
• Act as a mentor to the team and be actively involved in quality control, grooming and training of team members.
• Lead one or more projects, in addition to your individual project. Guide team on aspects, such as scoping, timelines, content and presentation
• Assist in workflow management and allocation of work to team members
• Provide regular inputs to improve the offerings in terms of structure, presentation of content and research
• Assist in maintaining work ethics and ensure no SLA miss in the team
• Provide inputs to improve existing research tools and help develop new tools using automation
• Maintain the Intelligence Hub to ensure materials are easily accessible and up to date, with old materials archived as necessary
• Promote the team to drive awareness and utilization through internal communication channels

Preferred experience and essentials

• Key essentials for your role with the Intelligence Hub
  • Excellent report writing skills and attention to detail.
  • Strong planning, project management and problem resolution skills.
  • Exceptional communication skills, both written and verbal.
  • Well versed with working on MS PPT, Excel, and Word
  • Have knowledge of databases such as Real Capital Analytics, CoStar, Capital IQ, D&B Hoovers, Factiva, Pitchbook, and Sales Navigator
• Academics & Experience
  • Relevant graduate/post‑graduate degree from a reputed institution.
  • 5+ years of relevant market research & consulting experience. Experience in the real estate industry will be a bonus.

Stakeholder Engagement

The role will work closely with the client and sales teams across the US region to meet their research requirements. Therefore, strong interpersonal skills at all levels of management are required.

Analytical, Strategic and Creative Thinker

You will need to have a diverse range of skills to collect, analyse and present information to stakeholders in a clear and concise manner.

Focus on Quality and Improvement

You will have a focus on continuous improvement to drive efficiency and effectiveness within the team. In addition to guiding and mentoring analysts aligned to you, the candidate would be responsible for conducting quality control checks to ensure deliverables meet stakeholder expectations.

Influencing and Teamwork

Must be a team player and able to work collaboratively to build domain knowledge within the team.

Timings

Afternoon shift (1 PM till 10 PM IST).