Require a Director – HR Operations in Mumbai

TestHiring; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading HR operations firm in Mumbai is seeking a seasoned HR Operations Leader with over 10 years of experience in managing international HR frameworks. The candidate should possess deep expertise in HR technology and demonstrated leadership in HR transformation projects. Key responsibilities include implementing best practices in HR service delivery and driving operational excellence through advanced analytics. This role is critical for supporting a dynamic, global workforce with scalable solutions.

Qualifications

• 10+ years of HR Operations experience managing international mandates.
• Deep expertise in HR technology systems and automation.
• 5+ years in senior leadership roles influencing C-suite.

Responsibilities

• Implement best-in-class HR operations globally.
• Drive process optimization and Lean methodologies.
• Leverage HR tech to enhance the digital employee experience.
• People Leadership: Building and mentoring a high-performance HR Ops team capable of supporting a fast-paced, global workforce.
• Analytics & Insights: Utilizing HR data and people analytics to identify trends, mitigate risks, and provide actionable insights to the executive leadership.
• Scalable Solutions: Designing HR policies and systems that can adapt to rapid organizational growth and varying international labor laws.

Skills

HR Operations Management

HR Technology Expertise

Leadership Skills

Data Analytics

Change Management

Tools

Workday

SuccessFactors

Darwinbox

Job description

KEY RESPONSIBILITIES

• Global Service Delivery: Implementing best-in-class HR operations and service delivery frameworks across multiple international territories.
• Operational Excellence: Driving process optimization and Lean methodologies to ensure HR workflows are scalable, efficient, and cost-effective.
• HR Tech & Digital Transformation: Leveraging advanced HRIS and technology platforms to automate manual interventions and enhance the "Digital Employee Experience".
• People Leadership: Building and mentoring a high-performance HR Ops team capable of supporting a fast-paced, global workforce.
• Analytics & Insights: Utilizing HR data and people analytics to identify trends, mitigate risks, and provide actionable insights to the executive leadership.
• Scalable Solutions: Designing HR policies and systems that can adapt to rapid organizational growth and varying international labor laws.

REQUIREMENTS

• The Global Operator: 10+ years of hardcore HR Operations experience with a proven track record of managing APAC, EMEA, or North American mandates.
• The Tech-First Leader: Deep expertise in HR technology ecosystems (Workday, SuccessFactors, Darwinbox, etc.) and a passion for automation.
• Leadership Gravitas: 5+ years in a senior leadership role, with the ability to influence C-suite stakeholders and lead cross-border teams.
• Analytical Mindset: Strong comfort with "People Data" and the ability to translate metrics into strategic business outcomes.
• Change Agent: Experience in leading large-scale HR transformation projects or setting up HR Shared Services from scratch.