Remote Call Centre Agent – Full-Time Work From Home

Linguistic school of PTE & NAATI; India; Remote; INR 67,000 - 78,000; Full time

Benefits offered by this job

Paid training

Performance bonus

Work from home

Job summary

Linguistic school of PTE & NAATI in India is seeking a reliable Call Centre Agent / Customer Support Executive for a full-time, work-from-home role. You will handle high-volume calls, assist with course enquiries and bookings, and report daily on activity from a quiet home workspace.

Ideal candidates have at least 1 year of experience in customer service, strong English communication, a stable internet connection, and your own computer.

Qualifications

• Good command of English.
• Fluent and confident speaking ability.
• Ability to assist customers professionally.

Responsibilities

• Make and receive high-volume outbound and inbound calls.
• Help customers with course enquiries and bookings.
• Follow up with leads and previous customers.
• Manage outstanding enquiries and accounts.
• Send booking information and follow-up messages.
• Update customer details and call outcomes.
• Handle objections and solve customer problems.
• Create positive outcomes through professional communication.
• Work from home with proper daily reporting.

Skills

English proficiency

Call center

Customer service

Problem solving

Time management

Education

Bachelor's degree preferred

Job description

Remote Call Centre Agent - Full-Time Work From Home-Read before you apply.

Please read carefully before applying.

We are looking for a reliable and experienced Call Centre Agent / Customer Support Executive to join our team on a full-time basis.

This is a work-from-home role, so you must be professional, disciplined, and able to work independently.

Important requirements before applying:

• This is a full-time role. No students, please.
• You must attach your resume when applying.
• Previous work experience is required.
• You must have good English communication skills.
• You must have your own computer/laptop, stable Wi‑Fi, and smartphone.

What we offer:

• Work-from‑home opportunity.
• Flexible remote work environment.
• Two weeks of fully paid training.
• Ongoing support and coaching.
• Opportunity to grow into a senior role based on performance.
• Performance bonus for good results.

Mandatory requirements:

• Good command of English.
• Fluent and confident speaking ability.
• Ability to assist customers professionally.
• Own computer or laptop.
• Stable Wi‑Fi connection.
• Smartphone.
• Basic computer knowledge.
• Quiet place to work from home.
• Reliable and punctual.

What the job involves:

• Making and receiving high-volume outbound and inbound calls.
• Helping customers with course enquiries and bookings.
• Following up with leads and previous customers.
• Managing outstanding enquiries and accounts.
• Sending booking information and follow-up messages.
• Updating customer details and call outcomes.
• Handling objections and solving customer problems.
• Creating positive outcomes through professional communication.
• Working from home with proper daily reporting.

Who we are looking for:

We are looking for someone who is serious, professional, and willing to grow with the company.

The ideal candidate should have:

• Experience in a call centre, customer service, sales, hospitality, tourism, retail, education, or similar role.
• Excellent verbal and written communication skills.
• Confidence in speaking with customers.
• Persistence and resilience when handling difficult conversations.
• Good problem-solving skills.
• Ability to negotiate and handle objections.
• Target-driven attitude.
• Willingness to learn and accept feedback.
• Strong attention to detail.
• Ability to follow instructions properly.

Job type: Full-time
Work location: Work from home
Salary: From ₹6,000 per month
Training: 2 weeks fully paid training
Bonus: Performance bonus available

Education: Bachelor's degree preferred
Experience: Minimum 1 year work experience preferred

Pay: ₹6,000.00 - ₹7,000.00 per month

Work Location: Remote