Home-Based Telecaller - Outbound Calling Role, Fixed Salary

The Elitejob; India; Remote; INR 201,000 - 312,000; Full time

Benefits offered by this job

Fixed monthly salary

100% remote job

Paid online training and support

Certification after 3 months

Potential to convert to full-time

Job summary

MNC JOBS INFO is seeking enthusiastic Home-Based Telecallers to join our growing remote team in India. This non-sales role offers a fixed monthly salary with no pressure to hit targets.

You will make outbound calls, provide information about services, and maintain excellent customer relations from home. Ideal candidates have strong English or regional language communication skills, basic computer knowledge, and the ability to work independently.

Qualifications

• Freshers are welcome with full training provided.
• Experience in customer support, BPO, or telecalling is an advantage.
• Women returning to work, students or housewives are encouraged to apply.

Responsibilities

• Make outbound calls to a provided database to reach potential clients.
• Explain company services and offers clearly to prospects.
• Follow a professional call script and adapt conversations as needed.
• Accurately record call outcomes and customer responses in the system.
• Handle basic queries and escalate complex issues to the appropriate team.
• Meet daily calling targets without sales pressure.
• Attend virtual training sessions and team meetings regularly.

Skills

Verbal communication

Regional languages

Self-discipline

Remote work

Tech-savvy

Tools

CRM tools

Calling apps

MS Excel

Job description

Job Summary

MNC JOBS INFO is actively seeking enthusiastic and articulate Home-Based Telecallers to join our growing remote team. This role involves making outbound calls to prospective clients, providing information about our services, and maintaining excellent customer relations. You will be the voice of our company, delivering key information in a friendly, confident, and professional manner. This is a non-sales position with a fixed monthly salary and zero pressure of achieving targets.

Key Responsibilities

• Conduct outbound calls to potential leads from the provided database.

• Clearly explain company services and offers to prospects.

• Follow a professional call script and personalize conversations as needed.

• Accurately record call outcomes and customer responses in the system.

• Handle basic queries and redirect complex issues to the appropriate team.

• Meet daily calling targets (number of calls only – no sales pressure).

• Attend virtual training sessions and team meetings regularly.

Required Skills and Qualifications

• Excellent verbal communication skills in English and/or regional languages.

• Ability to stay positive and persuasive during calls.

• Comfortable using mobile/desktop calling apps or CRM tools.

• Basic computer knowledge (MS Excel, email, typing, etc.).

• Self-disciplined, punctual, and motivated to work independently from home.

• Must own a working smartphone or computer with internet access.

Experience

• Freshers are welcome – full training provided.

• Prior experience in customer support, BPO, or telecalling is an advantage.

• Women returning to work, students, or housewives are highly encouraged to apply.

Working Hours

• Flexible shifts: Morning / Afternoon / Evening slots available.

• Minimum 4 to 6 hours/day commitment required.

• Monday to Saturday work week (Sunday off).

Knowledge, Skills and Abilities

• Confidence and clarity in speaking on calls.

• Polite and patient approach with clients.

• Ability to follow instructions and call scripts accurately.

• Fast learner with the ability to absorb service-related information quickly.

• Time management and consistent daily performance.

Benefits

• Fixed monthly salary, credited on time.

• No sales targets or pressure-based incentives.

• 100% remote job – work from the comfort of your home.

• Paid online training and support from the management.

• Certification of experience after 3 months.

• Opportunity to convert into a full-time long-term role based on performance.

Why Join MNC JOBS INFO?

• A stress-free work environment with job stability.

• Supportive leadership and helpful team culture.

• Great opportunity for freshers and those looking to restart their careers.

• Be part of a growing remote workforce transforming how modern companies operate.

• Earn a stable income while enjoying work-life balance.