Remote Access Citrix Engineer

CIEL HR; Bengaluru; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

CIEL HR is seeking a Remote Access Citrix Engineer (L3) to manage and optimize Citrix Virtual Apps and Desktops environments in a hybrid setup in Bangalore. The role demands 8–10 years of experience with deep technical troubleshooting capabilities and the ability to lead critical initiatives.

Ideal candidates will handle MCS, FSLogix, patching, vulnerability management, and performance tuning while collaborating with IT stakeholders to ensure reliability and security across enterprise

Qualifications

• Hands-on L3 Citrix administration in enterprise environments.
• Strong analytical, diagnostic and troubleshooting skills.
• Experience supporting largescale virtualization infrastructures.
• Ability to lead technical initiatives and mentor junior team members.

Responsibilities

• Provide advanced L3 support for Citrix environments ensuring high availability and security.
• Lead and manage projects including interface deployments and security enhancements.
• Maintain Citrix MCS, machine catalog updates and FSLogix profiling issues.
• Perform vulnerability management for Citrix and Windows platforms.
• Oversee Citrix patching and platform maintenance across environments.
• Collaborate with cross-functional teams to drive continuous improvement.

Skills

Citrix Virtual Apps and Desktops

Citrix XenApp

Citrix Machine Creation Services MCS

Citrix NetScaler ADC

FSLogix

Ivanti Workspace Control

VMware

Microsoft HyperV

Microsoft Windows Server and DesktopOS

Tools

SCCM

Vulnerability management tools

Job description

Job Title: Remote Access Citrix Engineer ( L3 Support )

Experience: 8 - 10 Years

Location: Bangalore

Work Mode: Hybrid

Duration: 12 Months

Mandatory Skills

• Citrix Virtual Apps and Desktops
• Citrix XenApp
• Citrix Machine Creation Services MCS
• Citrix NetScaler ADC
• FSLogix
• Ivanti Workspace Control
• VMware
• Microsoft HyperV
• Microsoft Windows Server and Desktop Operating Systems

Additional Good to Have Skills

• Experience with SCCM
• Exposure to enterprise vulnerability management tools and processes

Citrix JD

We are seeking an experienced Citrix L3 Engineer to manage support and continuously optimize Citrix Virtual Apps and Desktops environments This role demands deep technical expertise strong analytical and troubleshooting capabilities and the ability to lead initiatives that enhance performance security scalability and reliability of enterprise virtualization platforms

Key Responsibilities

• Provide advanced L3 technical support for Citrix environments ensuring high availability optimal performance and robust security of virtual applications and desktops
• Perform endtoend technical studies across the project lifecycle including
• o Opportunity and feasibility analysis
• o Requirements definition and scoping
• o Cost and workload estimation
• o Implementation planning and deployment support
• Lead and manage minor and major projects including initiatives involving
• o New interface deployments
• o Security enhancements
• o Workstation consistency and standardization
• o Virtualization infrastructure upgrades
• Demonstrate strong Citrix problemsolving and performance optimization skills
• Design manage and maintain Citrix Machine Creation Services MCS
• Handle Machine Catalog updates using MCS
• Troubleshoot and resolve FSLogix profilerelated issues
• Perform vulnerability management activities related to Citrix and Windows platforms
• Manage Citrix server and VDI patching including
• o Windows security patching
• o Platform updates and corrective maintenance
• Oversee daytoday operations of Citrix infrastructure and associated services including upgrades and maintenance activities
• Lead Proof of Concept POC initiatives for new and emerging technologies eg Windows Server 2022 application virtualization solutions
• Provide expertlevel support and guidance to operations teams headquarters subsidiaries and other IT stakeholders
• Ensure solutions are sustainable scalable and aligned with industry best practices and market standards
• Conduct opportunity and feasibility studies to support strategic IT decisionmaking
• Collaborate effectively with crossfunctional teams to drive continuous improvement in virtualization services

Ideal Candidate Profile

• Proven handson experience in L3 Citrix administration and support within enterprise environments
• Strong analytical diagnostic and troubleshooting skills with the ability to resolve complex highimpact issues
• Extensive experience supporting largescale virtualization infrastructures
• Ability to lead technical initiatives manage projects and mentor junior team members
• Excellent communication and collaboration skills to work effectively with stakeholders across IT and business teams
• A passion for innovation automation and continuous improvement in virtualization and enduser computing technologies