RELATIONSHIP OFFICER

Muthoot Fincorp; Wanaparthy; On-site; INR 350,000 - 600,000; Full time

Job summary

Muthoot Fincorp Ltd. in Telangana seeks a field-based Business Development Executive to drive customer acquisition through partnerships and direct outreach.

You will build relationships with referral partners, perform cold calling and sales calls, and guide customers through micro LAP and gold-backed loan processes, ensuring doorstep service and timely completion.

Qualifications

• Strong presentation skills.
• Relationship building with stakeholders.
• Process orientation and compliance awareness.
• Cross selling / upselling capabilities.
• Business development and market mapping.
• Good communication in local language and English.

Responsibilities

• Identify new micro markets and onboard referral partners to scale Micro LAP and gold backed loans.
• Generate leads and make cold calls to potential customers.
• Conduct daily sales calls as planned with the Branch Business Manager.
• Activate and manage referral partners for new business opportunities.
• Provide doorstep service and guide customers through loan processing end-to-end.
• Maintain relationships between customers, partners, and the branch.
• Support soft bucket collections and early mortality; contribute to fresh sourcing.
• Cross-sell insurance to loan customers to protect assets and health.

Skills

Presentation skills

Relationship building

Stakeholder management

Process orientation

Cross selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English