Relationship Manager YES Premia

Yes Bank Ltd.; Jaipur, Surat; On-site; INR 600,000 - 900,000; Full time

Job summary

Yes Bank Ltd. is seeking an experienced Banking Relationship Manager to drive Liabilities & Investment growth from branch and retail customers in Jaipur. You will manage relationships, meet sales targets, deepen wallet share, and ensure high service quality across consumer and commercial banking products.

The role requires 2+ years in Banking & Financial Services, strong communication, and knowledge of regulatory guidelines. An on-site position with drive events in Jaipur is offered.

Qualifications

• Graduation (Post Graduate preferred).
• Minimum 2 years of work experience in Banking & Financial Services.
• AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB or equivalent certifications will be an added advantage.

Responsibilities

• Relationship Management: grow liabilities & investment business from branch/retail customers.
• Generate incremental business across liabilities, retail assets, forex, cards, investments, etc.
• Drive customer engagement, deepen wallet share, and ensure service satisfaction.
• Analyze financial needs and offer suitable products with transparency.
• Ensure audit & compliance with RBI/SEBI/AMFI/IRDA guidelines.

Skills

Good written and verbal communication

Excellent networking & interpersonal

MS Office proficiency

Confidentiality & compliance awareness

Retail/Consumer/Branch Banking know‑h0

Regulatory guidelines knowledge

Education

Graduation

Post Graduation preferred

AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB certifications (advantage)

Tools

MS Office

Job description

Grade

Business Unit

Management Band

Core Responsibilities : -

• Relationship Management:
  • Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customers
  • Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment.
  • Identify current and potential relationship with additional revenue potential and grow business volumes for larger share of customer wallet.
• Generating Incremental Business
• Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc.
• Proactively sell the full range of consumer and commercial product to current and potential Relationships
• Increase CASA balance in allocated portfolio either through Deepening or Acquisition
• Driving higher product and channel penetration to deepen mapped relationships and to increase customer relationship value with the bank.
• Customer Engagement:
• Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values
• Face to the client and First Person Responsible for service and sales satisfaction of mapped clients
• Investments
• To analyze financial needs of the customers and offer appropriate product with utmost transparency
• Driving revenue business to generate fee income through products like mutual funds, investments and insurance
• Audit & Compliance

Adherence to the Banks policy on acquisition/BSA/KYC etc as well as compliance requirements of regulatory authorities (RBI/SEBI/AMFI/IRDA, etc)

Minimum Qualifications

• Graduation (Post Graduate preferred)

Professional Certifications

• AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage.
• Skills
• Good written and verbal communication skills
• Fully conversant with MS Office
• Excellent networking & interpersonal skills
• Sensitive to issues of confidentially and compliance
• Market knowledge of Retail Banking or Consumer Banking or Branch Banking
• Knowledge of regulatory guidelines

Years of Experience

• Minimum 2 years of work experience in Banking & Financial Services Organizations

Core Competencies

Competency Name

Behaviors

• Customer Focus
• Listens to and demonstrates an understanding of customers stated needs
• Delivers customer value through timely and quality execution
• Develops an understanding of problems and employs existing or new methods to find solutions
• Professional Entrepreneurship
• Takes proactive and constructive action at work with little or no direction from others
• Displays responsibility for problems, initiatives and tasks that lie within the domain of own role
• Drive for Results
• Seeks to understand the rationale for key decisions and understands implications for own role/ actions
• Displays a sense of urgency to deliver outcomes as per stated timelines
• Reacts to challenges by displaying an optimistic demeanor
• Influence and Impact
• Uses simple persuasion techniques to achieve the desired result action commitment from others
• Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset
• Quality Focus
• Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work
• Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement

Leadership Competencies

Competency Name

Behaviors

• Lead the way
• Displays awareness and understanding of the external environment relevant to own area of work and is able to assess their impact on the business in which he operates
• Translates the Banks vision to own sphere of work and defines plan for achievement of the growth and scale objectives
• Actively seeks, identifies and promotes opportunities to try out new ideas
• Frequently communicates the organizational strategy and energizes employees within own region to realize Bank objectives and live the brand
• Lead and Develop people
• Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performance
• Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authority
• Coaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and support
• Enables Change
• Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches
• Cascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transition
• Encourages team members to respond positively to changes, encouraging discussion, responding with empathy to their anxiety

Technical Competencies

• He should have understanding of basic MS office

The Jaipur drive is scheduled on 13th October, and the Surat drive is scheduled on 22nd October.

Jaipur Address:

Riddhi Siddhi Complex,
Ashok Marg, Near Ahinsa Circle,
C-Scheme, Jaipur 302001

Surat (Adajan) Address:

Yes Bank Ltd, Shop No. 12A, 14 & 15,
Ground Floor, Silver Point,
Near Galaxy Circle, Pal Adajan,
Surat, Gujarat 395009

Timing

10 AM to 3 PM