Sales Officer – CASA

Yes Bank Ltd.

Jaipur, Surat

Sur place

INR 500 000 - 700 000

Plein temps

14 jours+

Obtenez une réponse de cet employeur

Votre CV et votre lettre de motivation, adaptés exactement à ce que l’employeur recherche.

Passez les filtres ATS

Résumé du poste

Yes Bank Ltd. seeks a Senior Officer AM in Jaipur to drive sourcing of quality current accounts with strong product mix and to meet monthly customer acquisition targets. The role emphasizes cross-selling of banking and TP products while maintaining excellent customer relations.

The incumbent will ensure timely account opening, promote direct banking channels, and support sales leadership with market insights and compliance with KYC norms.

Qualifications

Graduation completed; Post Graduate preferred.
NISM/ IRDA/ NCFM/JAIIB/CAIIB certifications are advantageous.
Knowledge of regulatory guidelines and compliance requirements.

Responsabilités

Source quality current accounts with strong product mix.
Achieve monthly customer acquisition targets.
Cross-sell banking and asset products to new and existing customers.
Promote TP products (TPP) with acquired customers.
Maintain good relationships and seek referrals.
Ensure right product fit and quick account opening with high activation.
Encourage use of direct banking channels among new customers.
Support catchment mapping and market feedback to seniors.
Adhere to selling norms and regulatory guidelines.
Follow KYC norms and sales processes.

Connaissances

Communication skills

Networking

Confidentiality & compliance

Retail Banking knowledge

Regulatory knowledge

Formation

Graduation

Outils

MS Office

Description du poste

Grade

Senior Officer AM

Business Unit

Retail Banking

Department

Service Management

Reporting to

Senior Sales Manager

Management Band

Juinor Management

Division

Manager to Vice President

Core Responsibilities

To ensure sourcing of quality current accounts with higher product mix (higher CASA variants), segments and constitution mix
To achieve monthly customer acquisition target
To cross- sell other Banking and Asset products
To cross-sell TPP products to the acquired customers
To maintain good relationship with the customers and seek referrals
To ensure right product to customer, a/c opening in defined TAT, high FTR, M+1 activation and follow up use of account for business transactions
To ensure proactive registration & activation of acquired customers to direct banking channels
To assist the Cluster Sales Leader Business in catchment mapping & scoping exercise and provide regular feedback to CSLB/Seniors on opportunities customer needs competition benchmarking
To abide by the selling norms defined by the organization and adherence to guidelines by internal & external regulators
To adhere to sales process & KYC Norms of the bank

Minimum Qualifications

Graduation (Post Graduate preferred)

Professional Certifications

NISM/ IRDA/ NCFM/JAIIB/CAIIB & such relevant certifications will be an added advantage

Skills

Good written and verbal communication skills
Excellent networking & interpersonal skills
Sensitive to issues of confidentially and compliance
Market knowledge of Retail Banking or Consumer Banking or Branch Banking
Knowledge of regulatory guidelines

Years of Experience

0 - 5 years work experience in sales role (Banking & Financial Services Organizations preferred)

Core Competencies

Competency Name

Behaviors

Customer Focus
Listens to and demonstrates an understanding of customers stated needs
Delivers customer value through timely and quality execution
Develops an understanding of problems and employs existing or new methods to find solutions
Professional Entrepreneurship
Takes proactive and constructive action at work with little or no direction from others
Displays responsibility for problems, initiatives and tasks that lie within the domain of own role
Drive for Results
Seeks to understand the rationale for key decisions and understands implications for own role/ actions
Displays a sense of urgency to deliver outcomes as per stated timelines
Reacts to challenges by displaying an optimistic demeanor
Influence and Impact
Uses simple persuasion techniques to achieve the desired result action commitment from others
Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset
Quality Focus
Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work
Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement

Leadership Competencies

Competency Name

Behaviors

Lead the way
Displays awareness and understanding of the external environment relevant to own area of work and is able to assess their impact on the business in which he operates
Translates the Banks vision to own sphere of work and defines plan for achievement of the growth and scale objectives
Actively seeks, identifies and promotes opportunities to try out new ideas
Frequently communicates the organizational strategy and energizes employees within own region to realize Bank objectives and live the brand
Lead and Develop people
Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performance
Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authority
Coaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and support
Enables Change
Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches
Cascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transition
Encourages team members to respond positively to changes, encouraging discussion, responding with empathy to their anxiety

Technical Competencies