Relationship Manager - Unnati MBL

IDFC FIRST Bank; Junagadh; On-site; INR 500,000 - 800,000; Full time

Job summary

IDFC FIRST Bank in Gujarat is seeking a Relationship Manager for Unnati MBL to deliver exceptional client service, drive product sales, and spearhead the acquisition of new clients to support business growth and market expansion.

You will generate sales opportunities, build a high-yield home loan portfolio, monitor portfolio quality, ensure regulatory compliance, promote digital adoption, mentor team members, and collaborate across business units to capitalize on cross-selling opportunities.

Qualifications

• Graduate with 5–10 years of experience in relationship management or sales.
• Experience in home loan products beneficial.

Responsibilities

• Generate sales opportunities for self and team members by pursuing potential leads.
• Acquire new clients with focus on building a high-yield home loan portfolio.
• Monitor loan book quality and manage risk.
• Uphold customer experience and comply with regulatory norms.
• Promote digital tools to drive engagement.
• Lead and mentor team members to achieve goals.
• Collaborate across business verticals to identify cross-selling opportunities.

Education

Graduate

Job description

Role / Job Title

Relationship Manager - UnnatI MBL

Function / Department

Unnati MBL

Job Purpose

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield home loan portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Secondary Responsibilities

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications

Graduate

Years of Experience

5-10 Years