Relationship Manager - Small Commercial Vehicle Sales

Kotak Mahindra Bank Limited; Punjab; Sur place; INR 600 000 - 1 000 000; Plein temps

Résumé du poste

Kotak Mahindra Bank Limited in Chandigarh is seeking a mid-level Relationship Manager for the Small Commercial Vehicle (SCV) segment. You will drive deposit mobilization, cross-sell financial products, and ensure service excellence at the branch.

You will manage SCV portfolios, oversee end-to-end loan processing for commercial vehicle loans, pursue new market opportunities, build dealer and client relationships, and lead collections follow-up to minimize delinquencies.

Qualifications

• Portfolio management of SCV customers
• End-to-end loan processing and documentation for commercial vehicle loans
• Collections follow-up to ensure timely EMI payments
• Market development and opportunity identification for growth
• Strong relationship management with dealers and clients

Responsabilités

• Portfolio Management: Manage and maintain the existing portfolio of SCV customers, ensuring engagement and service delivery.
• Loan Handling: Oversee end-to-end process of Commercial Vehicle loans, from onboarding to disbursement.
• Loan Processing: Facilitate complete loan process including documentation and approvals.
• Collections Follow-Up: Regularly follow up with customers for EMI payments and address delinquencies.
• Market Development: Explore new market areas and gather market intelligence to support growth.
• Sales Generation: Identify and create new market opportunities to drive sales.
• Relationship Building: Build strong relationships with dealers and clients for trust and long-term engagement.

Connaissances

Sales expertise

Customer engagement

Portfolio management

Relationship building

Leadership

Description du poste

Relationship Manager - Commercial Vehicles_Small Commercial Vehicle (SCV)-Rural Auto-RA-Retail Sales_Chandigarh

We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross‑selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer‑centric approach to drive business growth.

• Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.
• Loan Handling: Oversee the end‑to‑end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.
• Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.
• Collections Follow‑Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.
• Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.
• Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base.
• Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long‑term engagement.

Experience Level Mid Level