Relationship Manager - Small Commercial Vehicle Sales

Kotak Mahindra Bank Limited; Kanpur; On-site; INR 500,000 - 900,000; Full time

Job summary

Kotak Mahindra Bank Limited in Kanpur, UP, is seeking a mid-level Relationship Manager for the Commercial Vehicles segment. You will manage and nurture the SCV portfolio and ensure high-quality service delivery.

Responsibilities include end-to-end loan handling (new and used CV loans), loan processing, collections follow-up, market development, and building enduring relationships with dealers and clients to drive growth.

Qualifications

• Mid level experience

Responsibilities

• Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.
• Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.
• Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.
• Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.
• Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.
• Proactively identify and create new market opportunities to drive sales and expand the customer base.
• Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.

Job description

Relationship Manager - Commercial Vehicles_Small Commercial Vehicle (SCV)-Rural Auto-RA-Retail Sales_Kanpur

Portfolio Management:

Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.

Loan Handling:

Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.

Loan Processing:

Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.

Collections Follow-Up:

Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.

Market Development:

Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.

Sales Generation:

Proactively identify and create new market opportunities to drive sales and expand the customer base.

Relationship Building:

Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.

Experience Level Mid Level