Relationship Manager - Retail Sales

Tata Capital Finance Ltd; Tumakuru; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a results-driven Sales Manager to lead home loan sales and cross-selling initiatives in Tumakuru region. You will manage a team of Relationship Managers, optimize lead generation, and drive target attainment across the channel network.

The role requires strong relationship building with developers, DSAs, and clients, ensuring compliant processes from login to disbursement and delivering profitable growth for the area.

Qualifications

• Graduate or Masters/Postgraduate degree.

Responsibilities

• Sales Process Management
• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Sales Planning and Team Management
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Industry & Governance
• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Education

Graduate, Masters/Postgraduate

Job description

Job Purpose

To drive sales and ensure business targets are achieved

Core Responsibilities

• Sales Process Management
• o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• o Develop and maintain strong liaisons with the clients for repeat business or referrals.
• o Maximize number of APFs and increase penetration in the approved APF projects.
• o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Sales Planning and Team Management
• o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• o Align with the team on ground lead generation activities for Sales.
• o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Industry & Governance
• o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications

Graduate, Masters/Postgraduate