Relationship Manager

Tata Capital; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital is seeking a sales professional to drive home loan sales and cross-selling while strengthening relationships with customers, DSAs, and builders. The role requires coordinating with Operations and Credit to ensure timely disbursement and compliance, with focus on growth in new markets.

The candidate will lead a team of relationship managers, optimize productivity, and align on ground lead generation activities to achieve profitability and targets.

Qualifications

• Graduate-level degree or higher in a relevant field.
• Masters/PG qualification preferred for progression.

Responsibilities

• Drive sales numbers for home loans and cross-sell to upgrade client relationships.
• Retain and expand the customer base for home loans and LAP to ensure repeat business or referrals.
• Maximize sales through DSA networks by managing connector and builder relationships.
• Develop and maintain strong client liaisons for repeat business or referrals.
• Increase APF penetration and work with approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets.
• Ensure end-to-end loan processing from login to disbursement with internal teams.

Education

Graduate

Masters/Postgraduate

Job description

11090

Core Responsibilities:

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.