Relationship Manager - Retail Sales

Tata Capital Finance Ltd; Rajam; On-site; INR 550,000 - 750,000; Full time

Job summary

Tata Capital Finance Ltd, based in Bobbili, Balijipeta Road, is seeking a Relationship Manager - Retail Sales within the financial inclusion and housing sector. The role focuses on aggressive home loan sales, cross-selling, and expanding the customer base through DSA networks while maintaining strong client relationships.

You will coordinate with Operations and Credit to ensure smooth login-to-disbursement processing, while driving growth and keeping abreast of market trends and governance

Qualifications

• Graduate or postgraduate degree required.
• Experience in retail sales or financial services preferred.
• Strong networking and relationship-management skills.

Responsibilities

• Aggressively drive home loan sales and cross-selling to meet targets.
• Retain and expand customer base for home loan and LAP channel.
• Maximize sales through DSA networks by managing connectors and builders.
• Develop and maintain liaison with clients for repeat business.
• Increase APF penetration in approved APF projects.
• Identify and develop new builder/channel relationships.
• Ensure end-to-end processing from login to disbursement with Operations and Credit.

Education

Graduate, Masters/Postgraduate

Job description

Relationship Manager - Retail Sales - Financial Inclusion - Housing - EM Sales - Bobbili - Balijipeta Road - JM 11091

Core Responsibilities

Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area.
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications

Graduate, Masters/Postgraduate