Relationship Manager - Retail Sales

Tata Capital Finance Ltd; Madurai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Tata Capital Finance Ltd in Madurai invites applications for a Relationship Manager - Retail Sales in Direct & DSA Channel for Housing. You will drive home loan sales, manage DSA and builder relationships, and ensure end-to-end file processing from login to disbursement.

The role focuses on expanding client base, cross-selling LAP, and achieving regional targets through leadership of RM team, training, and effective lead generation.

Qualifications

• Graduate or postgraduate degree required.

Responsibilities

• Aggressively drive home loan sales and cross-sell to meet targets.
• Retain and expand customer base for home loans and LAP.
• Maximize sales via DSA network and builder relationships.
• Develop and maintain client liaisons for repeat business.
• Identify new builder/channel relationships to penetrate markets.
• Ensure files move from login to disbursement with Operations and Credit.
• Align team on ground lead generation activities for sales.
• Lead and supervise RM team with training and motivation.
• Stay abreast of market trends and regulatory changes.

Education

Graduate or Postgraduate

Job description

Relationship Manager - Retail Sales - Direct & DSA Channel - Housing - DM - Sales - Madurai - KK Nagar - JM

Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications:

Graduate, Masters/Postgraduate