Relationship Manager - Retail

Equitas Small Finance Bank; Modha Bk; On-site; INR 400,000 - 520,000; Full time

Job summary

Equitas Small Finance Bank seeks a Relationship Manager - Retail to build and maintain relationships with existing retail customers in Maharashtra, Pune region. You will understand customer financial needs and offer suitable banking solutions while ensuring satisfaction and retention.

The role requires handling inquiries and service requests promptly, collaborating with team members to meet targets and deliver excellent service. Bachelors degree in Arts is preferred.

Qualifications

• Customer-focused with strong relationship-building abilities.
• Ability to work effectively in a team to achieve targets.
• Proven communication and active listening skills.

Responsibilities

• Build and maintain strong relationships with existing retail customers.
• Understand customer financial needs and provide appropriate banking solutions.
• Ensure high levels of customer satisfaction and retention.
• Handle customer inquiries, complaints, and service requests promptly.

Skills

Customer Focus

Team Working

Education

Bachelor of Arts

Job description

Posted On 02 Sep 2026

End Date 02 Oct 2026

Required Experience 1 - 3 years

Basic Section

No. Of Openings 1

External Title Relationship Manager - Retail

Employment Type Permanent

Employment Category Field

Closing Date 02 Oct 2026

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Division/Function (SBU) Inclusive Banking - SBL

Department Mortgages

Sub-Department Business

Generic Role Relationship Manager

External Title (Job Role) Relationship Manager - Retail

Division Inclusive Banking - SBL

Zone West

State Maharashtra

Region Pune

PT Location Maharashtra

Branch Code 9076

Skills

Skill

Customer Focus Team Working

Bachelor of Arts

Working Language

Job Description

• Build and maintain strong relationships with existing retail customers.
• Understand customer financial needs and provide appropriate banking solutions.
• Ensure high levels of customer satisfaction and retention.
• Handle customer inquiries, complaints, and service requests promptly.