Relationship Manager - Lending

Muthoot Fincorp Limited

Chennai District

On-site

INR 500,000 - 900,000

Full time

11 days ago
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Job summary

Muthoot Fincorp Limited is seeking a Relationship Manager for Secured & Unsecured Lending across multiple states. The role focuses on expanding micro markets, building strong referral partner networks and delivering end-to-end loan processing with customer-centric service.

The incumbent will establish relationships with customers, activate partners for new business, and ensure compliant lending practices while representing the company in the marketplace.

Qualifications

  • A minimum of 5 years in Retail Assets, especially Home Loans and LAP.
  • Exposure to Affordable segment is preferred.
  • Excellent interpersonal and verbal communication skills.

Responsibilities

  • Identify new micro markets and empanel quality referral partners to scale Micro LAP and Gold-backed secured loans.
  • Work in the area assigned by the Branch Business Manager and generate leads.
  • Cold call to potential customers to generate business.
  • Conduct daily sales calls as per plan submitted to BBM.
  • Develop and nurture relationships with referral partners/connectors.
  • Activate referral partners for new business opportunities.
  • Provide doorstep service to customers at residence or office.
  • Support customers in end-to-end loan processing and act as bridge between customers and branch.

Skills

Result oriented
Retail assets experience
Affordable segment
Interpersonal skills
Go-getter

Education

Graduation/Plus 2

Job description

RELATIONSHIP MANAGER Job Description A Job Specification
1 Company Name

Muthoot Fincorp Limited

2 Position / Designation

Relationship Manager – Secured & Unsecured Lending Business

3 Grade

4 Employment Type : All Employment Type

5 Reporting to – Designation & Grade

Business Manager – Secured & Unsecured Lending Business

6 No. of Reportees, Designation & Grade

Individual Role

7 Main Tasks & Areas of Responsibility
  • To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
  • Work in the Area assigned by the Branch Business Manager and generate leads
  • Cold Calling to the potential customer base to generate business
  • Daily Sales Calls as per the Plan submitted to BBM
  • To find, nurture and develop excellent relationship with the Referral Partners / Connectors
  • To Activate Referral Partners for new business
  • To give doorstep service to customers – at their residence or office.
  • To learn the Organisation’s policies, and source files as per the policy.
  • To Act as the Eyes & Ears of the Organisation while working in the Market for new opportunities, competition information and sharing them to Branch Business Manager
  • To Support the Customers in terms of end -to- end loan processing.
  • To act as the Bridge between Customers and the Branch
  • To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
  • To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
  • To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
  • Retain existing live loan customers.
8 Skills and Exposure
  • A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
  • Atleast 5 years experience in working in Retail Assets especially Home Loans and Loan Against Property business.
  • Exposure to Affordable segment preferred.
  • Excellent interpersonal and verbal communication skills
  • Be a Go – Getter.
9 Special Requirements (If any)

Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

10 Job Location / State

Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh,

11 Compensation Band

As per policy

12 Entitlements

As per policy

13 Stake Holders

Should be able to manage multiple stakeholders and collaborate with Branch, State, Zonal teams B

15 Educational Qualification / Technical Certification

Any Graduation / Plus 2 with relevant experience of more than 5 years in Home Loans / Affordable Mortgages Market.

16 Skill Sets

Experience in Home Loans / Mortgages Sales & distribution

17 Communication Skills

Good oral, written and presentation skills

18 Experience

5+ years of overall experience preferred in Mortgages industry, with atleast 2 years in Affordable segment preferred.

19 Behavioral Competencies

Uncompromising ethical standards and discipline expected

20 Other Requirements (If any)

-

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