Relationship Manager - Lending

Muthoot Fincorp Limited

Palakkad

On-site

INR 420,000 - 660,000

Full time

14 days+

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Job summary

Muthoot Fincorp Limited is seeking a Relationship Manager to drive secured and unsecured lending. The role focuses on expanding the customer base, managing partner relationships, and delivering end-to-end loan processing in the assigned territory.

The candidate should have 5+ years in mortgages/home loans, with a strong emphasis on customer service and cross-selling insurance, and will operate across multiple states.

Qualifications

Experience in Retail Assets, especially Home Loans and Loan Against Property.
Exposure to Affordable segment preferred.
Excellent interpersonal and verbal communication skills.

Responsibilities

Find new micro markets and empanel referral partners to scale up Micro LAP and Gold backed secured loans.
Generate leads in the assigned area and conduct daily sales calls.
Nurture and develop strong relationships with referral partners and customers; activate partners for new business.
Provide doorstep service to customers and support end-to-end loan processing.
Bridge between customers and branch; ensure smooth loan disbursal and post-sales support.
Cross-sell insurance to loan customers to safeguard property, health and life.

Skills

Sales mindset

Home loans

Loan against property

Customer relationship

Interpersonal skills

Education

Graduation or 12th with relevant experience

Job description

RELATIONSHIP MANAGER Job Description A Job Specification

1 Company Name

Muthoot Fincorp Limited

2 Position / Designation

Relationship Manager – Secured & Unsecured Lending Business

3 Grade

4 Employment Type : All Employment Type

5 Reporting to – Designation & Grade

Business Manager – Secured & Unsecured Lending Business

6 No. of Reportees, Designation & Grade

Individual Role

7 Main Tasks & Areas of Responsibility

To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
Work in the Area assigned by the Branch Business Manager and generate leads
Cold Calling to the potential customer base to generate business
Daily Sales Calls as per the Plan submitted to BBM
To find, nurture and develop excellent relationship with the Referral Partners / Connectors
To Activate Referral Partners for new business
To give doorstep service to customers – at their residence or office.
To learn the Organisation’s policies, and source files as per the policy.
To Act as the Eyes & Ears of the Organisation while working in the Market for new opportunities, competition information and sharing them to Branch Business Manager
To Support the Customers in terms of end -to- end loan processing.
To act as the Bridge between Customers and the Branch
To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
Retain existing live loan customers.

8 Skills and Exposure

A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
Atleast 5 years experience in working in Retail Assets especially Home Loans and Loan Against Property business.
Exposure to Affordable segment preferred.
Excellent interpersonal and verbal communication skills
Be a Go – Getter.

9 Special Requirements (If any)

Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

10 Job Location / State

Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh,

11 Compensation Band

As per policy

12 Entitlements

As per policy

13 Stake Holders

Should be able to manage multiple stakeholders and collaborate with Branch, State, Zonal teams B

15 Educational Qualification / Technical Certification

Any Graduation / Plus 2 with relevant experience of more than 5 years in Home Loans / Affordable Mortgages Market.