Relationship Manager - LAP

Equitas Small Finance Bank; Mayiladuthurai, Cuddalore; On-site; INR 300,000 - 500,000; Full time

Job summary

Equitas Small Finance Bank is seeking an experienced Relationship Manager based in Mayiladuthurai, Tamil Nadu. The candidate will be responsible for managing client relationships, ensuring timely payment of EMIs, and identifying new business opportunities. A strong background in micro mortgages is essential, alongside excellent communication skills and the ability to work independently. This role offers an opportunity to contribute to sales strategies and customer satisfaction within a dynamic team.

Qualifications

• 1-4 years of experience in the BFSI industry, preferably in micro mortgages.
• Strong knowledge of micro mortgage products and services.
• Skilled in communication and interpersonal relations.

Responsibilities

• Manage relationships with existing clients to ensure timely payment of EMIs.
• Identify new business opportunities through networking.
• Conduct site visits to assess client needs.
• Develop strategies to increase sales revenue.
• Collaborate with internal teams to resolve customer queries.
• Maintain accurate records of client interactions.

Skills

Strong knowledge of micro mortgage products and services

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Strong analytical and problem-solving skills

Familiarity with financial regulations and compliance requirements

Proficiency in using technology-based tools to manage client relationships

Job description

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably in micro mortgages.

Roles and Responsibility

• Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults.
• Identify new business opportunities through networking and referrals to expand the client base.
• Conduct site visits to assess client needs and provide personalized solutions.
• Develop and implement strategies to increase sales revenue from existing clients.
• Collaborate with internal teams to resolve customer queries and issues promptly.
• Maintain accurate records of client interactions and transactions.

Job Requirements

• Strong knowledge of micro mortgage products and services.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Familiarity with financial regulations and compliance requirements.
• Proficiency in using technology-based tools to manage client relationships.