Relationship Manager - LAP

SkillLabs; Alwar; On-site; INR 300,000 - 600,000; Full time

Job summary

SkillLabs Resource Services Pvt. Ltd. is seeking a result‑oriented professional to drive growth by acquiring new customers in the designated region and strengthening relationships with partners such as connectors, referral partners, and DSAs.

The role focuses on expanding the mortgage product footprint and improving market penetration while maintaining high standards of pre and post‑sales service. You will oversee file login, digital processing, and strict control of NPAs and overdue cases,

Qualifications

• Post Graduate preferred with 3-5 years of relevant work experience.
• Prior experience in channel management for Prime product.

Responsibilities

• Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach.
• Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and DSA
• Enhancing business through increase in market share of affordable mortgage and deeper geography penetration
• Ensuring high levels of engagement for effective pre & post customer service.
• Responsible for login of files and ensuring smooth processing of files using available digital methods.
• Complete control of NPA and Collections / overdue cases sourced.
• Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile.
• Liaison with and manages legal, technical, collection, FI and RCU vendors.

Skills

Channel management

Partner relationships

Sales & business growth

Education

Postgraduate

Job description

Roles And Responsibilities

• Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach.
• Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and DSA
• Enhancing business through increase in market share of affordable mortgage and deeper geography penetration
• Ensuring high levels of engagement for effective pre & post customer service.
• Responsible for login of files and ensuring smooth processing of files using available digital methods.
• Complete control of NPA and Collections / overdue cases sourced.
• Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile.
• Liaison with and manages legal, technical, collection, FI and RCU vendors.

Candidate Profile Required

• Post Graduate preferred with 3-5 Years of relevant work experience.
• Prior experience in channel management for Prime product