Relationship Manager Gold Loan

AU SMALL FINANCE BANK; Srinivaspur; On-site; INR 350,000 - 550,000; Full time

Job summary

AU Small Finance Bank Limited in Karnataka is seeking a Relationship Manager for Gold Loan products. You will acquire gold loan customers, handle valuation, documentation, disbursement, and ensure compliance with lending norms while achieving monthly targets.

The role focuses on portfolio quality, cross-selling banking products, and supporting branch operations, with field travel as needed and branch-based customer interaction.

Qualifications

• 2–5 years of experience in Banking / NBFC, Sales or Lending.
• Experience in gold loans is a plus.
• Strong communication and persuasive skills.

Responsibilities

• Acquire and service gold loan customers for growth.
• Conduct gold valuation and complete documentation.
• Ensure timely disbursement and tracking of repayments.
• Maintain portfolio quality and meet KPIs.

Skills

Communication

Negotiation

MS Office

Tools

MS Office

Job description

Group Company:

AU Small Finance Bank Limited

Designation:

Relationship Manager Gold Loan

Office Location:

Srinivasapura Srinivasapura

Position description:

Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

• 1.Customer acquisition for gold loans
• 2. Conduct gold valuation and documentation
• 3. Ensure timely disbursement and repayment tracking
• 4.Maintain portfolio quality

Additional Responsibilities

• 1.Cross-sell banking products
• 2. Support branch operations
• 3. Handle customer queries and complaints

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

• Industry: Banking / NBFC
• Role: Sales / Lending
• Years of experience: 2 to 5

Key Performance Indicators:

1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score

Required Competencies:

1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge:

• 1. Gold loan products
• 2. Lending norms
• 3.KYC and compliance

Required Skills:

- Communication - Negotiation - MS Office

Required Abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details:

Branch-based with customer interaction

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: Not applicable

Other Details

• Pay Rate:
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms
• Union Affiliation: