Relationship Manager Gold Loan

AU SMALL FINANCE BANK; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

AU Small Finance Bank Limited, Hyderabad branch, is seeking a Relationship Manager for Gold Loan to acquire and service gold loan customers and ensure compliance with lending norms.

You will handle gold valuation, documentation, disbursement tracking, and portfolio quality, while cross-selling banking products and supporting branch operations and customer queries. Travel required; permanent, full-time role with standard banking hours.

Qualifications

• 2–5 years of sales or lending experience in banking/NBFC.
• Knowledge of gold loan products and lending norms.
• KYC and compliance awareness.

Responsibilities

• Acquire gold loan customers and service them.
• Conduct gold valuation and documentation.
• Ensure timely disbursement and repayment tracking.
• Maintain portfolio quality.
• Cross-sell banking products and support branch operations.

Skills

Communication

Negotiation

MS Office

Tools

MS Office

Job description

Job Description:

Group Company: AU Small Finance Bank Limited
Designation: Relationship Manager Gold Loan
Office Location: Nallagandla Hyderabad Hyderabad
Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.
Primary Responsibilities

• 1.Customer acquisition for gold loans 2. Conduct gold valuation and documentation 3. Ensure timely disbursement and repayment tracking 4.Maintain portfolio quality

Additional Responsibilities

• 1.Cross-sell banking products 2. Support branch operations 3. Handle customer queries and complaints

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s
Required Training/s:
Required Work Experience

• Industry: Banking / NBFC
• Role: Sales / Lending
• Years of experience: 2 to 5

Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score
Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus
Required Knowledge: 1. Gold loan products2. Lending norms 3.KYC and compliance
Required Skills: - Communication - Negotiation - MS Office
Required Abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details: Branch-based with customer interaction
Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: Not applicable

Other Details

• Pay Rate:
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms
• Union Affiliation:

Requirements: