Relationship Manager, Credit Delivery

Royal Bank of Scotland; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Royal Bank of Scotland in Gurugram, India, is seeking a senior Relationship Manager in Credit Delivery to manage a portfolio of client relationships, deliver high-quality service and support business development. You will balance diary management, client reviews and coordination with credit teams to optimise outcomes.

The role emphasises strong communication, knowledge of credit assessment and risk controls, and ability to negotiate terms with intermediaries.

Qualifications

• Knowledge of credit delivery and lending concepts.
• Excellent communication and interpersonal skills at senior level.
• Strong relationship management with clients and intermediaries.
• Proven track record leading and developing a sales team.

Responsibilities

• Manage a diary and develop a portfolio of client relationships.
• Deliver high-quality client service and support business development.
• Assist in developing new business proposals and coordinating with credit analysis.

Skills

Credit delivery knowledge

Excellent communication

Relationship management

Sales leadership

Education

QFA qualification

Job description

Join us as a Relationship Manager, Credit Delivery

Join a dynamic team and control the strategic and daily support for client services, business development and relationship building

Specialising in credit delivery, you'll be managing client relationships and aiming to exceed their expectations, every time

Hone your communication and interpersonal skills, in a collaborative and fast-paced environment

We're offering this role at senior analyst level

What you'll do

We're looking for someone who'll put our clients at the heart of everything they do, joining a team who specialise in credit delivery. As a Relationship Manager, you'll be effectively managing your diary, helping to build and develop a portfolio of clients and crucially, delivering excellent service. We'll also look to you to support management in developing high quality new business proposals, support credit analysis and build a strong relationship with the credit function.

You'll also be:

• Designing and originating new business proposals that are appropriate to the needs of our clients
• Understanding how our products and services compare with competitors and using this knowledge to maximise opportunities when undertaking personal reviews
• Building and maintaining relationships with stakeholders and leading commercial negotiations and agreements of contractual terms with new intermediaries
• Working closely with other product teams to deliver a comprehensive, integrated and high quality banking relationship for our clients

The skills you'll need

We're looking for someone with knowledge of credit delivery and good experience of working in the financial services industry. You'll have an excellent appreciation of legal forms of lending and security and a broad understanding of corporate finance and capital models.

Additionally, we'll also be looking for you to have excellent communication skills, with the ability to operate and influence effectively at a senior level, both internally and externally with customers and intermediary organisations.

You'll also need:

• A QFA qualification with strong credit analysis skills
• Excellent relationship management skills and experience of working in a customer driven business environment
• A track record of successfully leading and developing a performing sales team
• Experience of relevant legal, regulatory and statutory obligations and risk management within a financial services environment
• Excellent knowledge of businesses processes including know your customer, anti-money laundering, deal structuring and preparing credit appraisals

Hours 45

Job Posting Closing Date: 03/11/2026