Relationship Manager - Credit Delivery, AVP

NatWest Group; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

NatWest Group is seeking a Relationship Manager at AVP level in Bengaluru. You will manage client relationships, oversee a growing portfolio, and deliver outstanding service while developing new business proposals and supporting credit analysis.

Strong communication and senior-level influence are essential. You will conduct interviews, set targets, and negotiate terms with intermediaries, ensuring compliance and risk controls.

Qualifications

• Knowledge of credit delivery and financial services experience.
• Excellent communication and relationship management skills.
• Experience leading and developing a high-performing sales team.
• Familiarity with legal, regulatory and risk management obligations in finance.

Responsibilities

• Manage diary and portfolio of clients to deliver excellent service.
• Draft and present high quality new business proposals.
• Support credit analysis and decisioning with stakeholders.
• Lead commercial negotiations and finalize contractual terms with intermediaries.

Skills

Credit delivery

Relationship management

Client communication

Sales negotiations

Financial services experience

Education

QFA qualification

Job description

Join us as a Relationship Manager

• Join a dynamic team and control the strategic and daily support for client services, business development and relationship building
• Specialising in credit delivery, you’ll be managing client relationships and aiming to not just meet but exceed their expectations
• Hone your communication and interpersonal skills, in this collaborative and fast-paced environment
• We're offering this role at associate vice president level

What you'll do

We’re looking for someone who’ll put our clients at the heart of everything they do, joining a team who specialise in credit delivery. As a Relationship Manager, you’ll be effectively managing your diary, building and developing a portfolio of clients and crucially, delivering excellent service. We’ll also look to you to produce high quality new business proposals and support credit analysis, building a strong relationship with the credit function.

You’ll also be:

• Conducting sales and service needs interviews through customer service reviews to ensure they are receiving a first-class service
• Designing and originating new business proposals that are appropriate to the needs of our clients
• Understanding how our products and services compare with competitors and using this knowledge to maximise opportunities when undertaking personal reviews
• Setting detailed targets, monitoring performance and developing tactical solutions to address challenges and exploit commercial market opportunities
• Building and maintaining relationships with stakeholders and leading commercial negotiations and agreements of contractual terms with new intermediaries

The skills you'll need

We’re looking for someone with knowledge of credit delivery and good experience of working in the financial services industry. You’ll have an excellent appreciation of legal forms of lending and security and a broad understanding of corporate finance and capital models. Additionally, we’ll also be looking for you to have excellent communication skills, with the ability to operate and influence effectively at a senior level.

You’ll also need:

• A QFA qualification with strong credit analysis skills
• Excellent relationship management skills and experience of working in a customer driven business environment
• A track record of successfully leading and developing a high-performing sales team
• Experience of relevant legal, regulatory and statutory obligations and risk management within a financial services environment
• Excellent knowledge of businesses processes, including know your customer, anti-money laundering, deal structuring and preparing credit appraisals