Relationship Manager, Credit Delivery

NatWest Group; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working options

Job summary

A financial services organization seeks a Relationship Manager, Credit Delivery, based in India. This role involves exceeding client expectations while managing relationships, designing business proposals, and collaborating with product teams. Ideal candidates will have a QFA qualification, strong credit analysis skills, and proven success in a customer-centric environment. This senior analyst position offers opportunities to influence at senior levels and develop business proposals, with a focus on credit delivery.

Qualifications

• Knowledge of credit delivery and experience in financial services.
• Strong credit analysis skills with capability to influence senior stakeholders.
• Understanding of corporate finance and capital models.
• Knowledge of financial services regulatory obligations and risk management.
• Understanding of know-your-customer and credit appraisals.

Responsibilities

• Manage client relationships and exceed their expectations.
• Design and originate new business proposals.
• Build and maintain relationships with stakeholders and negotiate agreements.
• Collaborate with product teams to deliver integrated banking solutions.

Skills

Credit delivery knowledge

Relationship management skills

Communication skills

Education

QFA qualification

Job description

Job Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Relationship Manager, Credit Delivery.

Responsibilities

• Join a dynamic team and control the strategic and daily support for client services, business development and relationship building
• Specialising in credit delivery, manage client relationships and aim to exceed their expectations every time
• Hone communication and interpersonal skills in a collaborative and fast‑paced environment

We’re looking for someone who will put our clients at the heart of everything they do, joining a team who specialise in credit delivery. As a Relationship Manager you’ll effectively manage your diary, help build and develop a portfolio of clients and deliver excellent service. You’ll also support management in developing high‑quality new business proposals, support credit analysis and build a strong relationship with the credit function.

• Designing and originating new business proposals appropriate to the needs of our clients
• Understanding how our products and services compare with competitors and using this knowledge to maximize opportunities when undertaking personal reviews
• Building and maintaining relationships with stakeholders and leading commercial negotiations and agreements of contractual terms with new intermediaries
• Working closely with other product teams to deliver a comprehensive, integrated and high‑quality banking relationship for our clients

Qualifications

We’re looking for someone with knowledge of credit delivery and good experience of working in the financial services industry. You’ll have an excellent appreciation of legal forms of lending and security and a broad understanding of corporate finance and capital models. Additionally, you’ll have excellent communication skills, with the ability to operate and influence effectively at a senior level, both internally and externally with customers and intermediary organisations.

• A QFA qualification with strong credit analysis skills
• Excellent relationship management skills and experience of working in a customer‑driven business environment
• A track record of successfully leading and developing a performing sales team
• Experience of relevant legal, regulatory and statutory obligations and risk management within a financial services environment
• Excellent knowledge of business processes including know‑your‑customer, anti‑money laundering, deal structuring and preparing credit appraisals

We’re offering this role at senior analyst level.