Relationship Manager - Credit Delivery, AVP

NatWest Group; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

NatWest Group in Bengaluru seeks an ambitious Relationship Manager at AVP level to manage a client portfolio and deliver outstanding service. You’ll coordinate credit delivery, build client relationships and contribute to business development.

You’ll conduct needs interviews, design proposals, assess products against competitors, set targets and negotiate terms with intermediaries, working with credit teams to support risk management.

Qualifications

• Knowledge of credit delivery and experience in financial services.
• Excellent communication skills with senior-level influence.
• Track record of leading high-performing sales teams.
• Experience with legal, regulatory obligations and risk management in financial services.
• Understanding of know your customer, AML, deal structuring, and credit appraisals.

Responsibilities

• Manage diary, build and develop client portfolio and deliver excellent service.
• Produce high quality new business proposals and support credit analysis.
• Understand product competitiveness to maximise opportunities in personal reviews.
• Set targets, monitor performance and develop tactical solutions.
• Lead commercial negotiations and agreements with intermediaries.

Skills

Credit delivery

Relationship management

Sales leadership

Regulatory risk

Know your customer AML

Education

QFA qualification

Job description

Join us as a Relationship Manager

• Join a dynamic team and control the strategic and daily support for client services, business development and relationship building
• Specialising in credit delivery, you’ll be managing client relationships and aiming to not just meet but exceed their expectations
• Hone your communication and interpersonal skills, in this collaborative and fast-paced environment
• We're offering this role at associate vice president level

What you'll do

We’re looking for someone who’ll put our clients at the heart of everything they do, joining a team who specialise in credit delivery. As a Relationship Manager, you’ll be effectively managing your diary, building and developing a portfolio of clients and crucially, delivering excellent service. We’ll also look to you to produce high quality new business proposals and support credit analysis, building a strong relationship with the credit function.

You’ll also be:

• Conducting sales and service needs interviews through customer service reviews to ensure they are receiving a first-class service
• Designing and originating new business proposals that are appropriate to the needs of our clients
• Understanding how our products and services compare with competitors and using this knowledge to maximise opportunities when undertaking personal reviews
• Setting detailed targets, monitoring performance and developing tactical solutions to address challenges and exploit commercial market opportunities
• Building and maintaining relationships with stakeholders and leading commercial negotiations and agreements of contractual terms with new intermediaries

The skills you'll need

We’re looking for someone with knowledge of credit delivery and good experience of working in the financial services industry. You’ll have an excellent appreciation of legal forms of lending and security and a broad understanding of corporate finance and capital models. Additionally, we’ll also be looking for you to have excellent communication skills, with the ability to operate and influence effectively at a senior level.

You’ll also need:

• A QFA qualification with strong credit analysis skills
• Excellent relationship management skills and experience of working in a customer driven business environment
• A track record of successfully leading and developing a high-performing sales team
• Experience of relevant legal, regulatory and statutory obligations and risk management within a financial services environment
• Excellent knowledge of businesses processes, including know your customer, anti-money laundering, deal structuring and preparing credit appraisals