RELATIONSHIP MANAGER

PeopleStrong; Tirupattur; On-site; INR 550,000 - 900,000; Full time

Job summary

PeopleStrong invites a Relationship Manager to drive secured and unsecured lending in the Tamil Nadu region. The role emphasizes building a network of referral partners, cold calling, and achieving daily sales targets.

The ideal candidate has 5+ years in Home Loans/Mortgage lending, strong communication skills, and a customer-first approach. Doorstep service and end-to-end loan support are expected in this position.

Qualifications

• Minimum 5+ years in Retail Assets, Home Loans or Mortgage lending.
• Experience in Affordable segment is preferred.
• Excellent interpersonal and communication skills.
• Willing to work in field sales and manage multiple stakeholders.
• Proficient in end-to-end loan processing and doorstep service.

Responsibilities

• Identify new micro markets and empanel referral partners to scale up Micro LAP and Gold backed secured lending.
• Generate leads and make daily sales calls as per plan.
• Build and nurture strong relationships with referral partners.
• Provide doorstep service to customers and support end-to-end loan processing.
• Cross-sell insurance to loan customers and act as the face of the company in the assigned area.
• Coordinate with Branch and State teams to explore opportunities.

Skills

Interpersonal skills

Verbal communication

Go-getter

Positive attitude

Integrity

Education

Graduation / 12th + relevant experience

Job description

Relationship Manager – Secured & Unsecured Lending Business

Grade: 4

Employment Type: All Employment Type

Reporting to – Designation & Grade: Business Manager – Secured & Unsecured Lending Business

No. of Reportees, Designation & Grade: Individual Role

Main Tasks & Areas of Responsibility

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organisation’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organisation while working in the Market for new opportunities, competition information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Skills and Exposure

• A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.

Atleast 5 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

• Excellent interpersonal and verbal communication skills
• Be a Go – Getter.

Special Requirements (If any)

Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

Stake Holders

Should be able to manage multiple stakeholders and collaborate with Branch, State, Zonal teams

Educational Qualification / Technical Certification

Any Graduation / Plus 2 with relevant experience of more than 5 years in Home Loans / Affordable Mortgages Market.

Skill Sets

Experience in Home Loans / Mortgages Sales & distribution

Communication Skills

Good oral, written and presentation skills

Experience

5+ years of overall experience preferred in Mortgages industry, with atleast 2 years in Affordable segment preferred.

Uncompromising ethical standards and discipline expected