BRANCH BUSINESS MANAGER

PeopleStrong

Pune District

On-site

INR 1,200,000 - 1,800,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

PeopleStrong is seeking a Branch Business Manager for Secured & Unsecured Lending to lead a team of RMs, BSMs, and a Collections Officer in Kerala. The role focuses on achieving lending targets, resolving delinquencies, and expanding micro lending segments through strong partnerships.

The candidate should have 5+ years of leadership experience in Home Loans or Mortgages, with proven team-building skills and stakeholder management. Ethical standards are essential for this leadership position.

Qualifications

5+ years leading sales teams with on-roll staff.
Experience in Home Loans / Mortgages.
Knowledge of Affordable Housing or NBFC sectors.
Strong stakeholder management and coordination with multiple teams.

Responsibilities

Lead and motivate RO/RM/BSMs to achieve monthly, quarterly, half-yearly, and annual business budgets.
Own and resolve delinquencies, NPAs, and early mortality in new sourcing and existing portfolio.
Empanel high-quality referral partners to scale Micro LAP and Gold-backed secured lending.
Liaise with Credit and Subject Matter Experts to clear loan proposals for faster decisions.
Cross-sell insurance to loan customers to safeguard property, health and life.
Represent the company at the location and coordinate with Sr. Management for customer experience.
Monitor competition and report insights to Zonal and National teams.
Collaborate with branches for smoother disbursement of secured loans and safekeeping.
Attract and retain top performers; manage conflicts with authorities if needed.

Skills

Leadership

Team Management

Communication

Target Delivery

Integrity

Stakeholder Liaison

Portfolio Quality

Sales Experience

Problem Solving

Education

MBA

UG/PG Degree

Job description

Branch Business Manager - Secured & Unsecured Lending Business

Grade

Employment Type

All Employment Type

Reporting to - Designation & Grade

State Business Manager - Secured & Unsecured Lending Business

No. of Reportees, Designation & Grade

5 RMs / BSMs; 1 Collections Officer

Main Tasks & Areas of Responsibility

Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget
Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.
To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
To liaison with Credit, Subject Matter Experts at different levels to clear customers' loan proposals for faster decisioning
To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.
To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
To Watch closely the Competition activities and report the same to the Zonal and National teams.
To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
To Attract & Retain High Performers in the Team.
To effectively liaison with law authorities for resolving conflicts if any.

Skills and Exposure

A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
Proven ability to Recruit and Retain high performing RO/RM/BSMs.
Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.
Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure.
Excellent interpersonal and verbal communication skills
Ability to Work & Deliver business targets under pressure
Working knowledge of Collections/ Recoveries.
Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

Direct team managing experience mandatory

Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

Job Location / State

Kerala

Compensation Band

Entitlements

Stake Holders

Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams

Educational Qualification / Technical Certification

Any UG/PG or MBA

Skill Sets