Relationship Manager

Niva Bupa Health Insurance; Pune District; On-site; INR 350,000 - 550,000; Full time

Job summary

A leading health insurance provider in Pune District is seeking a candidate to manage regional sales through Bancassurance partners. You will work closely with branch managers and Customer Service to drive sales and ensure high-quality service delivery. Ideal candidates have a graduate degree and 2-5 years of experience in Life/General Insurance Bancassurance. Strong convincing skills and product knowledge are necessary.

Qualifications

• 2-5 years of experience in Life/General Insurance Bancassurance.
• Strong understanding of sales processes and customer service.
• Ability to work with branch managers, sales teams and service staff to meet targets.

Responsibilities

• Achieve assigned annual targets by driving sales across customer segments.
• Maintain cordial relationships and resolve escalations within TATs.
• Support bank’s sales force in generating leads.
• Ensure activation of bank’s sales force regularly.
• Drive productivity by advising on health insurance solutions.

Skills

Convincing skills

Product/Insurance Knowledge

Continuous Learning

Technology Proficiency

Team Work

Problem Solving & Analytical Skills

Compliance & Regulatory Knowledge

Customer Focus

Education

Graduate degree in any discipline

Job description

At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instil confidence and puts control back in their hands.

Our Values are Commitment, Innovation, Empathy, Collaboration, and Transparency.

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited is a joint venture between Fettle Tone LLP and the Bupa Group, a leading international healthcare company. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ and growing. We are a fully integrated health insurance provider with in-house claims processing, under-writing, and servicing.

Key Roles & Responsibilities

The job holder is a key member of a team responsible for managing the Niva Bupa regional Sales through the Bancassurance partner. The job holder will work closely with the partner channel, particularly branch managers of the Banca partners, Customer Service, and across the business to ensure the timely delivery of high value, high quality services to Banca beneficiaries.

Key responsibilities include:

• Achieve assigned annual target of the branch by driving sales across all customer segments
• Maintain cordial relationship across all ranks and files of the branch and resolve escalations within TATs
• Support bank’s sales force in terms of various activities like joint sales calls to generate leads
• Ensure activation of bank’s sales force on a weekly, fortnightly, and monthly basis
• Drive productivity by right advising of health insurance solutions

Key Requirements

A graduate degree holder in any discipline with 2-5 years of experience, preferably in Life/General Insurance Bancassurance.

Key functional competencies include Convincing skills, Product/Insurance Knowledge, Continuous Learning, Technology Proficiency, Team Work, Problem Solving & Analytical Skills, Compliance & Regulatory Knowledge, and Customer Focus.

Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious, and ethnic background.