Relationship Executive

Rempact; Ghaziabad District; On-site; INR 300,000 - 520,000; Full time

Job summary

Rempact is seeking a Relationship Executive in Ghaziabad district, Uttar Pradesh. You will act as the primary contact for assigned clients, ensuring smooth coordination and timely updates.

You will coordinate with sales, operations and site teams, maintain client records, collect feedback, and help deliver a consistent, client-focused experience. Strong communication and organizational skills are essential.

Qualifications

• Strong communication and organizational abilities required.
• Experience coordinating or supporting client or internal teams is desirable.
• CRM familiarity is a plus.

Responsibilities

• Act as the primary support contact for assigned clients.
• Maintain regular communication and provide updates.
• Address basic client queries and ensure smooth experience.
• Coordinate with sales, operations, and site teams.
• Track tasks and ensure timely follow-ups.
• Escalate issues when required.
• Build and maintain long-term client relationships.
• Ensure expectations are aligned with delivery.
• Collect and share client feedback.
• Maintain client records and trackers.
• Prepare basic reports and updates.

Skills

Strong communication

Organizational skills

Coordination experience

Education

Bachelor’s degree in any discipline

Tools

CRM tools

Job description

Position: Relationship Executive

Working Days: 6 days/week

Experience Required: 1-4 Years

Key Responsibilities

• Act as the primary support contact for assigned clients
• Maintain regular communication and provide updates
• Address basic client queries and ensure smooth experience

Internal Team Coordination

• Coordinate with sales, operations, and site teams
• Track tasks and ensure timely follow-ups
• Escalate issues when required

Relationship Management

• Build and maintain long-term client relationships
• Ensure expectations are aligned with delivery
• Collect and share client feedback

Documentation & Reporting

• Maintain client records and trackers
• Prepare basic reports and updates

Required Skills & Qualifications

• Bachelor’s degree in any discipline
• 1-4 years of experience in coordination or support roles
• Strong communication and organizational skills

Preferred Skills

• Experience in real estate or service-based organizations
• Familiarity with CRM tools

What We’re Looking For

• Detail-oriented and dependable professional
• Client-focused mindset
• Strong team player