Regional Trainer

Kalyan Jewellers; Jalandhar, Tonk, Gurugram District; On-site; INR 450,000 - 750,000; Full time

Job summary

Kalyan Jewellers is seeking a Regional Trainer to deliver effective training programs across assigned regions, enhancing product knowledge, sales performance, and customer service. You will work with the Training Department to uplift store teams and standardize best practices.

The role requires conducting onboarding, coordinating with regional teams, creating training materials, and traveling within the region to assess needs and deliver sessions.

Qualifications

• Bachelor's degree required.
• Minimum 2 years of experience in a dedicated training role.
• Retail or jewellery industry experience preferred.
• Experience in field or regional training is an advantage.

Responsibilities

• Deliver employee onboarding, product, sales, customer service, and soft skills training.
• Provide on-the-job training through store visits, demonstrations, and role plays.
• Identify training needs and performance gaps across stores.
• Develop and update training materials and presentations.
• Monitor training effectiveness and prepare performance reports.
• Coordinate with regional teams and management to improve employee performance.
• Support continuous learning and development initiatives.

Skills

Communication

Presentation

Coaching

Facilitation

Analytical skills

Organizational skills

MS Office

Training tools

Independent work

Multi-location management

Education

Bachelor's degree

Job description

Job Description Regional Trainer

Company: Kalyan Jewellers
Department: Training
Reports To: Training Manager

Job Summary:

Responsible for delivering effective training programs across assigned regions to improve employee knowledge, sales performance, product knowledge, customer service, and operational efficiency.

Key Responsibilities:

• Conduct employee onboarding, product, sales, customer service, and soft skills training.
• Provide on-the-job training through store visits, demonstrations, and role plays.
• Identify training needs and performance gaps across stores.
• Develop and update training materials and presentations.
• Monitor training effectiveness and prepare performance reports.
• Coordinate with regional teams and management to improve employee performance.
• Support continuous learning and development initiatives.

Qualifications & Experience:

• Any Bachelor's Degree.
• Minimum 2 years of experience in a dedicated training role.
• Retail or jewellery industry experience preferred.
• Experience in field or regional training is an advantage.

Required Skills:

• Excellent communication and presentation skills.
• Strong coaching and facilitation abilities.
• Good analytical and organizational skills.
• Proficiency in MS Office and training tools.
• Ability to work independently and manage multiple locations.

Work Requirements:

• Willingness to travel extensively within the assigned region.
• 6 working days per week.
• Must maintain grooming standards as per company policy.