Regional Trainer

Kalyan Jewellers; Hyderabad, Mangaluru, Thrissur; On-site; INR 350,000 - 650,000; Full time

Job summary

Kalyan Jewellers seeks a Regional Trainer to deliver training programs across designated regions, boosting product knowledge, sales skills, customer service, and operational efficiency.

The role includes onboarding, field training via store visits and demonstrations, and creating/updating training materials. Travel within the region is required, with a focus on improving performance and enabling continuous learning.

Qualifications

• Bachelor's degree required or equivalent.
• Minimum 2 years in a dedicated training role.
• Jewellery/retail training experience preferred.

Responsibilities

• Deliver onboarding, product, sales, customer service, and soft skills training.
• Conduct on-the-job training via store visits, demonstrations, and role plays.
• Identify training needs and gaps across stores.
• Develop and update training materials and presentations.
• Monitor training effectiveness and prepare reports.
• Coordinate with regional teams and management to improve performance.
• Support continuous learning initiatives.

Skills

Communication

Presentation

Coaching

Facilitation

Analytical

Organizational

MS Office

Training tools

Independent work

Travel readiness

Education

Bachelor's Degree

Tools

MS Office

Training tools

Job description

Job Description Regional Trainer

Company: Kalyan Jewellers
Department: Training
Reports To: Training Manager

Job Summary:

Responsible for delivering effective training programs across assigned regions to improve employee knowledge, sales performance, product knowledge, customer service, and operational efficiency.

Key Responsibilities:

• Conduct employee onboarding, product, sales, customer service, and soft skills training.
• Provide on-the-job training through store visits, demonstrations, and role plays.
• Identify training needs and performance gaps across stores.
• Develop and update training materials and presentations.
• Monitor training effectiveness and prepare performance reports.
• Coordinate with regional teams and management to improve employee performance.
• Support continuous learning and development initiatives.

Qualifications & Experience:

• Any Bachelor's Degree.
• Minimum 2 years of experience in a dedicated training role.
• Retail or jewellery industry experience preferred.
• Experience in field or regional training is an advantage.

Required Skills:

• Excellent communication and presentation skills.
• Strong coaching and facilitation abilities.
• Good analytical and organizational skills.
• Proficiency in MS Office and training tools.
• Ability to work independently and manage multiple locations.

Work Requirements:

• Willingness to travel extensively within the assigned region.
• 6 working days per week.
• Must maintain grooming standards as per company policy.