Assistant Training Manager - Retail Jewellery Training

Karyarth Consultancy; Bengaluru; On-site; INR 1,170,000 - 1,430,000; Full time

Benefits offered by this job

Up to 13 LPA based on experience

Senior role in premium program

Stable role with growing training firm

Job summary

Confidential in Bengaluru is seeking a Jewellery Retail Trainer for a premium, organized jewellery retail training program. You will train and coach store teams on product knowledge, consultative selling and customer experience, delivering impact in the stores you train.

The role offers a senior position (Training Manager or Assistant Training Manager) based on prior responsibility, with responsibilities spanning classroom and on-floor training across multiple stores.

Qualifications

• Minimum 7 years of jewellery retail experience in store sales, management or training.
• Experience at an organized jewellery brand is required (e.g., Tanishq, Bluestone, etc.).
• Hands-on experience training jewellery store teams.
• Strong knowledge of gold, diamond and gemstone products, hallmarking and certification.
• Ability to explain pricing including gold rate, making charges and stone value.
• Excellent communication in English plus Kannada or Hindi.
• Based in Bengaluru or able to relocate immediately.

Responsibilities

• Deliver classroom and on-the-floor training for sales staff and store managers.
• Train teams on jewellery categories, purity, BIS hallmarking and 4Cs of diamonds.
• Coach staff on consultative selling, objections handling, upselling and bridal sales.
• Run induction programs for new hires and onboard store teams.
• Visit stores to observe performance, provide feedback and coach one-on-one.
• Measure training impact with assessments, certifications and sales tracking.
• Update training content as new collections and campaigns launch.
• Coordinate with client ops and HR on training schedules.
• Maintain training records and report attendance and skill gaps.
• Mentor junior trainers at Training Manager level.

Skills

Jewellery Retail

Diamond Jewellery

Gold Jewellery

Retail Training

Sales Training

Store Operations

Product Knowledge

Customer Experience

Coaching

Train the Trainer

Tools

MS PowerPoint

Excel

Job description

Job Title: Jewellery Retail Trainer Training Manager / Assistant Training Manager (Bangalore)

Location: Bengaluru, Karnataka (on-site)

Experience: 7 to 12 years in jewellery retail

Salary: Up to 13 LPA

Employment Type: Full-time, permanent

Company: Confidential (hiring through Karyarth for a B2B training solutions company)

Industry: Gems & Jewellery / Retail

Functional Area: Retail

Role Category: Retail Training

Who Should Apply

Apply only if you have worked in a jewellery retail store for 7 or more years.

This role is only for people who have worked on the jewellery store floor, as a sales professional, store manager or in-store trainer, at an organized jewellery brand. We will not consider candidates from IT, technology, BFSI, FMCG, education, corporate training or non-jewellery retail backgrounds. Applications outside this profile will not be reviewed.

About the Role

We are hiring a Jewellery Retail Trainer for a premium organized jewellery retail program in Bengaluru. You will train and coach store teams on jewellery product knowledge, consultative selling and customer experience, and you will see the results in the stores you train.

The title is Training Manager or Assistant Training Manager, depending on your experience and the level of responsibility you have handled.

Key Responsibilities

• Deliver classroom and on-the-floor training for sales associates, store managers and new joiners
• Train teams on gold, diamond, gemstone and platinum jewellery, including purity, BIS hallmarking and HUID, the 4Cs of diamonds, certification, pricing and making charges
• Train staff on consultative selling, handling customer objections, upselling, cross-selling, and bridal and festive selling
• Run induction and onboarding programs for new store hires
• Visit stores to observe floor performance, give feedback and coach staff one-on-one
• Measure training impact through pre and post assessments, certification tests and sales-conversion tracking
• Update training content and playbooks when new collections and campaigns launch
• Coordinate with client store operations and HR teams on training schedules
• Maintain training records and report attendance, assessment scores and skill gaps
• Guide and mentor junior trainers (Training Manager level)

Mandatory Requirements

• Minimum 7 years of experience in jewellery retail, in store sales, store management or in-store training
• Experience at an organized jewellery brand such as Tanishq, Bluestone, CaratLane, Kalyan, Malabar, Joyalukkas, Senco, PC Jeweller or a similar brand
• Hands-on experience training or coaching jewellery store teams
• Strong knowledge of gold, diamond and gemstone products, hallmarking and certification
• Ability to calculate and explain jewellery pricing, including gold rate, making charges, stone value and exchange
• Excellent communication and facilitation skills in English, plus Kannada or Hindi
• Based in Bengaluru, or able to relocate immediately

Good to Have

• Train-the-Trainer certification
• Experience building training modules and assessments for store staff
• Experience training across multiple stores or cities
• Working knowledge of MS PowerPoint and Excel

Key Skills

Jewellery Retail, Diamond Jewellery, Gold Jewellery, Retail Training, Sales Training, Store Operations, Product Knowledge, Customer Experience, Coaching, Train the Trainer

What You Get

• Up to 13 LPA based on experience
• A senior role in a premium jewellery retail training program
• The chance to build your career as a trainer, away from daily sales targets
• A stable role with a growing B2B training company