Regional Support & Commissioning Engineer / Senior Engineer

iPLON India; Krishnagiri District; On-site; INR 600,000 - 800,000; Full time

Job summary

iPLON India is seeking a Regional Support & Commissioning Engineer / Senior Engineer to drive project execution and commissioning across Hyderabad, Bengaluru, and Tamil Nadu. The role involves installation, testing, and commissioning of Industrial IoT gateways, data loggers, RTUs, PLCs, energy meters, sensors, and SCADA systems.

The candidate will perform SAT activities, conduct site surveys, coordinate with EPCs and customers, and provide technical support.

Qualifications

• Diploma or Bachelor's Degree in Electrical / Electronics / Instrumentation or Renewable Energy engineering.
• Excellent understanding of industrial automation concepts and field service practices.
• Experience with commissioning and maintenance of IoT gateways, data loggers, RTUs, PLCs and SCADA systems.

Responsibilities

• Execute project commissioning and site surveys as per drawings and specs.
• Provide on-site and remote technical support for hardware, software, and networking issues.
• Train customers on system operation and maintenance, and manage service tickets to closure.
• Prepare reports documenting commissioning, testing, and field activities.

Skills

Industrial IoT

PLC & SCADA

Modbus TCP/RTU

Networking

Linux/Windows config

Electrical drawings

Education

Electrical Engineering

Electronics & Communication

Instrumentation Engineering

Renewable Energy Engineering

Tools

CRM platforms

Ticketing tools

Job description

Regional Support & Commissioning Engineer / Senior Engineer

Hyderabad / Bengaluru / Tamil Nadu

Full-time

Project Engineering & Customer Support

Posted: Jul 01, 2026

Key Responsibilities

• Project Execution & Commissioning
• Perform installation, configuration, testing, and commissioning of Industrial IoT Gateways, Data Loggers, RTUs, PLCs, Energy Meters, Sensors, Communication Devices, and SCADA systems.
• Execute SAT activities and ensure successful project commissioning at customer sites.
• Conduct pre-installation site surveys and verify infrastructure readiness.
• Coordinate with EPCs, system integrators, contractors, and customers during project execution.
• Validate communication with field devices, cloud platforms, and SCADA systems.
• Ensure projects are commissioned as per approved engineering drawings, technical specifications, and quality standards.

Technical Support & Service

• Provide on-site and remote technical support for hardware, software, networking, and communication-related issues.
• Diagnose and resolve field issues involving Industrial IoT devices, communication networks, PLCs, RTUs, inverters, energy meters, weather stations, and third-party equipment.
• Perform preventive maintenance, health checks, firmware upgrades, and corrective maintenance.
• Coordinate with Product Development, Software, Production, and Project Engineering teams for complex technical issues.
• Ensure timely closure of customer complaints and service tickets while meeting defined response and resolution timelines.

Customer Support

• Build strong customer relationships through responsive technical support.
• Conduct customer training on system operation, troubleshooting, and maintenance.
• Provide regular project updates and communicate technical findings effectively.
• Support warranty services, annual maintenance activities, and post-commissioning customer requirements.

Documentation & Reporting

• Prepare commissioning reports, installation reports, service reports, preventive maintenance reports, and site visit documentation.
• Maintain accurate records of project activities, customer issues, and service history.
• Update CRM, ticketing systems, and internal project management tools with field activities and resolutions.
• Support preparation of technical documentation whenever required.

Safety & Compliance

• Follow company safety policies and site safety regulations during all field activities.
• Ensure compliance with quality procedures and engineering standards.
• Maintain company assets, test equipment, and tools in good working condition.

Required Technical Skills

• Good understanding of Industrial IoT, PLC and Automation Systems .
• Experience with Industrial Gateways, RTUs, PLCs, Data Loggers, Energy Meters, Inverters, Sensors, and Communication Devices
• Knowledge of Industrial Communication Protocols including:
• Modbus RTU
• Modbus TCP
• RS232
• RS485
• Ethernet
• TCP/IP
• MQTT (preferred)
• OPC UA (preferred)
• Electrical panel wiring and troubleshooting
• Network configuration including routers, switches, VPN, LAN/WAN, and basic firewall concepts
• Linux and Windows-based device configuration
• Hardware diagnostics and troubleshooting
• Basic understanding of SQL databases and cloud-based monitoring platforms is desirable
• Ability to read electrical drawings, wiring diagrams, and network architecture diagrams.

Qualifications

• Diploma or Bachelor's Degree in one of the following disciplines:
• Electrical Engineering (EE/EEE)
• Electronics & Communication Engineering (ECE)
• Instrumentation Engineering
• Electrical & Electronics
• Renewable Energy Engineering
• Automation Specialisation
• Or an equivalent technical qualification

Experience

• 1-2 years of experience in Industrial Automation, Industrial IoT, Renewable Energy, SCADA, Field Service, Technical Support, or Commissioning.

Senior Engineer

• 2-5 years of relevant experience with proven capability to independently execute commissioning activities, lead site support, and coordinate with customers and internal engineering teams.

Preferred Experience

• Experience in Solar PV, Battery Energy Storage Systems (BESS), Hybrid Power Plants, Microgrids, or Utility Automation.
• Exposure to SCADA, Energy Management Systems (EMS), Power Plant Controllers (PPC), or Distributed Energy Resource Management Systems (DERMS).
• Experience with industrial networking and remote monitoring systems.
• Familiarity with CRM platforms, ticketing tools, and service management systems.
• Strong troubleshooting, analytical, and documentation skills.
• Programming knowledge in C/C++, Java, Python, or scripting is an added advantage.
• Experience with IEC 61850, IEC 60870-5-104, DNP3, or OPC communication protocols is desirable.