Regional Operations Manager – TN & KL

AKMV Consultants; Chennai District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading consulting firm is seeking a Regional Operations Manager for Kerala and Tamil Nadu. The role involves leading IFMS operations and achieving revenue goals, maintaining client retention, and ensuring team productivity through effective people management. Ideal candidates should possess strong team management and client engagement skills, with a degree in any field (engineering preferred) and postgraduate qualifications. This position is based in Chennai, Tamil Nadu.

Responsibilities

• Achieve revenue and gross operating profit for the region as per budget.
• Ensure client retention of more than 98% by ensuring service quality.
• Develop and train teams for capability building.

Skills

Proficient team management skills

Tenacious client engagement capabilities

Fair command on communication and presentations

Education

Any Graduate (Engineering preferred) with PG

Job description

Job Title: Regional Operations Manager – Kerala & Tamil Nadu

Division: PSIPL Corporate

Department/Group: IFMS Operations

Total Experience: 12-15 years handling sales and operations in IFMS industry

Objective: Lead IFMS Operations for the region

Role and Responsibilities

Business Management

• Achieve Revenue and G.O.P. for the region as per budget
• Strategic Business projections & budgeting
• Influence region towards sustainable self-propelling growth track

Stakeholder Management

• Ensure client retention of more than 98% by ensuring service quality as per agreements and by client engagement

People Management

• Ensure Safety best practices are rolled out across all sites
• Develop and train teams to ensure capability building for business continuity
• Engage and motivate team to ensure maximum productivity and better output

Governance

• Adhere to company Q&A objectives and processes
• Ensure statutory compliance is maintained at the desired levels

Preferred Skill Sets

• Proficient team management skills
• Tenacious client engagement capabilities
• Fair command on communication and presentations

Desired Qualification

Any Graduate (Engineering preferred) with PG