Regional Manager Operations - Chennai

Curefoods; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Curefoods is seeking a Regional Manager to own store-level P&L, operations, and people leadership across Tier-2 South markets, including Coimbatore, Palakkad, Manipal, and nearby towns.

You will drive revenue growth through online and offline channels, monitor costs, and ensure quality across stores. Lead a strong restaurant management team and travel frequently within the region to meet targets.

Qualifications

• 5–8 years of experience in restaurant/QSR/retail operations, including 2+ years managing multiple units or teams.
• Strong P&L orientation — comfortable owning revenue and cost numbers, not just operational metrics.
• Proven people-management experience across store-level teams (Restaurant Managers, FOH, BOH).
• Willingness and ability to travel frequently within the assigned region.
• Working knowledge of food safety/quality audit processes and store maintenance coordination.
• Fluency in English and working proficiency in regional languages relevant to the cluster (Tamil/Malayalam/Kannada) preferred.

Responsibilities

• Own store-level P&L across the assigned cluster — revenue, food cost, labour cost, and controllable expenses.
• Drive top-line growth through online (aggregator) and offline/dine-in channels; track AOV, order volume, and discounting.
• Monitor cost levers and drive corrective action on deviations.
• Deliver monthly business reviews with clear performance narratives and action plans for underperforming stores.
• Manage and develop a team of Restaurant Managers, FOH and BOH staff; drive hiring, training, and performance management.

Skills

P&L management

Team leadership

Multi-unit ops

Data-driven

Job description

Role Overview

Sharief Bhai is looking for a Regional Manager to own store-level P&L, operations, and people leadership across our Tier-2 South cluster — including Coimbatore, Palakkad, Manipal, and surrounding markets. This role is central to Sharief Bhai's push to become a Top-3 brand in its core markets, and offers direct ownership over revenue, cost, quality, and team performance for 6–10 stores.

Key Responsibilities

P&L & Revenue (Primary Focus)

• Own store-level P&L across the assigned cluster — revenue, food cost, labour cost, and controllable expenses
• Drive top-line growth through online (aggregator) and offline/dine-in channels; track AOV, order volume, and discounting
• Monitor cost levers (food cost %, wastage, utilities, manpower cost) and drive corrective action on deviations
• Deliver monthly business reviews with clear performance narratives and action plans for underperforming stores

Team Management

• Manage and develop a team of Restaurant Managers, and front-of-house (FOH) and back-of-house (BOH) staff
• Drive hiring, training, and performance management across the cluster in line with company SOPs
• Build a strong bench of Restaurant Managers and reduce frontline attrition

Store Operations, Maintenance & Quality

• Ensure stores are audit-ready at all times; own corrective action plans for quality/food-safety audit scores
• Coordinate store maintenance (equipment, infrastructure, licensing) with central maintenance and procurement teams
• Ensure consistent adherence to SOPs across hygiene, service, and product quality
• Conduct regular store visits across the cluster (Coimbatore, Palakkad, Manipal, and other Tier-2 South markets)
• Represent store-level ground realities in reviews with central ops, QA, and procurement teams

What We're Looking For

• 5–8 years of experience in restaurant/QSR/retail operations, including 2+ years managing multiple units or teams
• Strong P&L orientation — comfortable owning revenue and cost numbers, not just operational metrics
• Proven people-management experience across store-level teams (Restaurant Managers, FOH, BOH)
• Willingness and ability to travel frequently within the assigned region
• Working knowledge of food safety/quality audit processes and store maintenance coordination
• Data-driven approach — comfortable reading store dashboards, audit reports, and P&L statements
• Fluency in English and working proficiency in regional languages relevant to the cluster (Tamil/Malayalam/Kannada) preferred

Success Metrics

• Store-level revenue growth and cost (food & labour) as % of revenue vs. target
• Quality/food-safety audit scores across cluster stores (target: consistently above 80%)
• Team attrition and Restaurant Manager bench strength
• Store uptime/serviceability and resolution TAT on maintenance issues