TVS Motor Company is a reputed two andthree-wheeler manufacturer globally, championing progress through SustainableMobility with four state-of-the-art manufacturing facilities in Hosur, Mysuruand Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacyof Trust, Value, and Passion for Customers and Exactness, we take pride inmaking internationally aspirational products of the highest quality throughinnovative and sustainable processes. We are the only two-wheeler company tohave received the prestigious Deming Prize. Our products lead in theirrespective categories in the J.D. Power IQS and APEAL surveys. We have beenranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Surveyfor consecutive four years. Our group company Norton Motorcycles, based in theUnited Kingdom, is one of the most emotive motorcycle brands in the world. Oursubsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG)and EGO Movement have a leading position in the e-bike market in Switzerland.TVS Motor Company endeavours to deliver the most superior customer experienceacross 80 countries in which we operate.
To ensureeffective and timely execution of IB regional export logistics operations byarranging CRO (Container Release Order), work order release, containerloadability planning, coordination with shipping lines, coordination with salescountry managers & distributors, thereby ensuring adherence to dispatchservice levels, FG Inventory objectives and Logistics cost targets.
2. Role Description
- Prepare monthly CROrequirements for 2W and 3W based on regional dispatch plans and coordinatewith distributor-nominated forwarders, CMs and Distributor Logisticsteams.
Applicable SOP: Monthly IB Sales Plan
- Ensure timely arrangement ofCROs through effective coordination with distributor forwarders, logisticsteams and liners to meet defined dispatch service levels.
- Executeregion-wise work order release in SAP system based on PI prioritizationreceived from CMs (Country Managers) / Regional Planners, ensuringalignment with dispatch priorities.
Applicable SOP: BasedPI prioritization in system by Country Managers
- Prepare Mix Model / Combination Load ability Matrix and coordinate with CMs for order punching, PI releaseand optimum load utilization.
- Ensure timely completion ofsystem-based load ability checks clearances within defined timelines.
Applicable SOP: For nonstandard Lodability based distributor requirements
- Monitordaily dispatch status and share region-wise dispatch cover statements andMIS with CMs, RBHs (Regional Business heads), Planners and otherstakeholders.
Applicable SOP: Standard MIS reports basebusiness need
- Identify potential dispatchconstraints and coordinate with Country Managers, Distributor teams,Forwarders and Liners for alternate vessel arrangements in case of CROnon-availability, blank sailing or other disruptions
- Verify CROs / booking copiesagainst defined checklists and ensure timely submission of accuratedocuments to IB Logistics Dispatch Planning and CHAs.
Applicable SOP: CROs Inspection Checklist
- Maintain region-wise work ordermaster data covering PI, CRO and dispatch status; monitor aged stock andcoordinate with Sales teams for timely liquidation.
- Coordinate with Country Managers, Regional planners and Distributor teams for resolution ofdispatch-related issues and customer concerns; participate in regionalmeetings and PDCA reviews
- Coordinate with relevantstakeholders to ensure timely, compliant and error-free execution of DGshipments.
- MonitorCRO lapse, cancellation and re-validation costs and actively contribute tocost-saving and process improvement initiatives through PIP
- Participatein Logistics Cost saving initiatives & execution
3. Managing Points
- CRO requirement fulfillment asper monthly dispatch plan (UOM: %; Review frequency: Monthly)
- Dispatch service levelachievement (UOM: %; Review frequency: Monthly)
- MIS report preparation(UOM: Accuracy; Review frequency: Monthly)
- Work order release adherence asper PI prioritization (UOM: %; Review frequency: Monthly)
- Aged stock monitoring &control (UOM: No. of Vehicles; Review frequency: Monthly)
- Load check / dispatch clearanceadherence (UOM: %; Review frequency: Monthly)
- DG shipment executionadherence (UOM: Time & accuracy; Review frequency: Monthly)
4. Authority
- Access to SAP / IOM systems forwork order, PI, load check and dispatch-related activities
- Coordination with Forwarders,Liners (Shipping Lines), IB Sales Country Managers, Distributor Logisticsteams and CHAs.
- Escalationof regional dispatch constraints and obtaining necessary approvals fromthe reporting manager
5. Requirements
- Full Time Graduate / Post Graduate with 3~5 years of relevant experience in Export Logistics, work experience withforwarders/ Liners, preferably in the automotive / manufacturing industry.
- Hands-on experience in CRO /booking coordination, vessel planning, forwarder / liner coordination andexport dispatch execution.
- Working knowledge of exportlogistics, containerization, shipment planning and dispatch processes.
6. Competencies and certification courses/trainingsconsidered necessary to perform this job
Functional competency
- Knowledgeon Export/ Import Shipping process - from Factory to Port / Destination
- SAP- hands on working experience (min 3~4 years)
- CRO/ Vessel / Forwarder Coordination
- Overseacustomer coordination
- Knowledgeon International Business
Details of Certification Courses/ Trainings – AddedAdvantage
- MicrosoftOffice certification (Excel, office, PowerPoint)