Regional Head Sales- Affordable Mortgage

Prudent HR Consultant LLP; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Prudent HR Consultant LLP is seeking a capable leader to grow an affordable mortgage loan business in Tamil Nadu. You will oversee the end-to-end sales process, improve product proposition, and drive customer segmentation with cross-functional collaboration.

You will also strengthen distribution networks, align with bank goals, and lead teams to higher productivity, ensuring compliance and a focus on digital adoption across the organization.

Responsibilities

• Drive lending to new customers with a focus on affordable HL and LAP portfolios.
• Maintain high-quality assets across the portfolio.
• Deliver superior customer experience while upholding compliance.
• Champion digital solutions and promote their adoption across teams.
• Operate as a state-level leader transcending silos to achieve unified goals.
• Mentor and develop team members to foster performance.

Skills

Customer Acquisition

Portfolio Quality

Customer Service

Compliance

Digital Adoption

State-Level Leadership

Stakeholder Collaboration

Job description

Job Description

The role involves building, nurturing, and strengthening relationships with Affordable Mortgage Loan customers while ensuring the delivery of exceptional, best-in-class service. The incumbent will oversee the entire sales process, focusing on enhancing team productivity and formulating effective marketing strategies. The role requires close collaboration with stakeholders and the product team to drive improvements in product proposition and customer segmentation. Additionally, it includes maintaining robust distribution networks to maximize business outcomes at the state level, aligning with the bank's broader organizational goals.

Roles & Responsibilities

• Customer Acquisition: Drive lending to new customers with a strong focus on building a high-yield affordable HL and LAP portfolio.
  • Portfolio Quality: Ensure the maintenance of high-quality assets across the book.
  • Customer Service & Compliance: Deliver superior customer experience while upholding the highest standards of compliance.
  • Digital Adoption: Champion digital solutions and promote their usage across teams and customers.
  • State-Level Leadership: Operate as a state-level leader, transcending functional silos to drive unified goals.
  • Organizational Values: Consistently uphold the Banks Code of Conduct and Employer Value Proposition.

Secondary Responsibilities

• Team Development: Mentor and develop team members, fostering a performance-driven culture.
  • Leadership Presence: Strengthen leadership influence among Area Head and across functional teams.