Regional Facility Manager

Cushman & Wakefield; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cushman & Wakefield is hiring a Regional Facility Manager for Bengaluru, India. The role focuses on keeping the portfolio compliant with laws and internal guidelines while ensuring safety and optimal operation of facilities.

The position involves managing site plans, budgets, supplier relations, and performance reporting, with emphasis on proactive risk management and continuous improvement. Office-based with occasional hybrid arrangements may be considered.

Qualifications

• Degree in mechanical/electrical/building or FM
• 10+ years in facilities/portfolio management
• Strong knowledge of building systems and operations
• Excellent written and oral communication, multi-lingual preferred

Responsibilities

• Ensure portfolio remains compliant with laws, regulations and policies
• Maintain safety and upkeep of facilities according to project standards
• Respond to risks, hazards and incidents promptly
• Develop and deliver Site Facilities Management and Operations Plan
• Manage supplier relationships and procurement processes
• Prepare and present facilities performance and cost reports
• Oversee cost control including budgets and expenditures
• Lead and engage the facilities team and drive customer satisfaction

Skills

Facilities management

Leadership

Budgeting

Vendor management

Education

Bachelor's degree in Mechanical/ Electrical/ Civil Engineering or Real Estate/Facilities Management

Tools

CMMS

ERP (SAP/Oracle)

Job description

Job Title

Regional Facility Manager

Job Description Summary

Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio compliant with all relevant laws, regulations, and applicable policies and guidelines.

Job Description Responsibilities

• Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio compliant with all relevant laws, regulations, and applicable policies and guidelines.
• Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio safe, healthy and in a well-maintained and serviceable condition in keeping with the specific performance requirements and expectations of the project.
• Respond promptly, effectively, and competently, taking such action/s as needed or necessary (within the assigned limits of delegated authority), to all identified risks, hazards, risk-events, impairments, incidents, and emergencies as may, from time-to-time, befall or impact the assigned portfolio.
• Prepare, plan, and deliver all aspects of the Site Facilities Management and Operations Plan (or equivalent) - including inspection, maintenance (responsive and planned) and upkeep against agreed standards of the assigned site/s (including related assets, buildings, equipment, and features).
• Develop, performance-manage, and optimise the downstream supply-chain for all in-scope included services and supplies (including initiation, contracting and maintenance of Supplier relationships and all aspects of Supplier administration and management).
• Develop, prepare, and present facilities and site-related management reporting including site status, performance, incident, cost, budget, service delivery and management reports (for both internal, C&W and external, Client facing purposes).
• Prepare, plan and report on all elements cost and expense control including budget estimation, tracking, and reporting of actuals and budgets (whether OPEX and/or CAPEX related).
• Oversee and manage the commercial contracting and commitment process as it relates to in-scope services and supplies (including negotiation, proposing and maintenance of supply arrangements, overseeing the relevant Procure-to-Pay processes ("Manager/Authoriser" role in the commitment, work-order, purchase-request, purchase-order, goods/service receipt and vendor payment).
• Freely provide specialist knowledge, advice, and expertise in support of C&W’s commitments and responsibilities.
• Demonstrate commitment to constant innovation and optimisation/improvement of services and service delivery via active participation, support and/or leadership of relevant programmes and initiatives.
• Carry-out and execute all in-scope aspects of facilities administration and related documentation control including preparation, upkeep, storage, and retrieval of all facilities related documentation (manuals, plans, drawings, reports, guidelines, procedures, directions and the like).
• Manage the assigned team of direct and indirect reports including all aspects of employee engagement (within typical remit of a People Manager), performance management (including Goal Setting, Performance Review and, where required, Performance Improvement activities).
• Maintain a high-level of Employee Engagement with the assigned team of direct reports.
• Maintain a high-level of Customer Engagement (including meeting the assigned targets for Customer Satisfaction) with all levels of the customer stakeholder group.
• From time-to-time, carry out other tasks, duties and responsibilities as may be needed, assigned or instructed, within the reasonable requirements and needs of the business.

Qualifications & Requirements

• Higher Level Qualification / Certification (such as Degree or Diploma) in Mechanical/ Electrical Engineering, Building/ Facilities/ Real Estate Management, or related/equivalent course of study.
• 10+ years of relevant experience in comparable roles (including developmental roles) along with a consistent track record of success and achievements in prior developmental roles.
• Possess an expert level knowledge of complex large-scale building systems and property operations (such as mechanical, electrical, plumbing, building management and control and/or related systems knowledge and competencies).
• Excellent written and oral communication and presentation skills (ideally multi-lingual).
• Demonstrable leadership experience with high-performing teams.

WORK ENVIRONMENT

This role requires the incumbent to operate effectively within a professional office environment. The incumbent should expect to work in office / assigned workplace by default. Options to periodically work in a hybrid style (including working from home) are not assured and would only be extended with the express agreement of the Client and C&W Leadership team.

The role requires the frequent use of standard office equipment and hardware such as network connected computers, phones, multi-function printers/document copiers and other standard office equipment and systems. The role requires a high degree of personal mobility to enable moving about (walking etc) within the assigned portfolio. The incumbent may also be required to travel to remote locations, including other properties, within the assigned portfolio, in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate effectively with others and exchange accurate information; operate a computer and other office productivity machinery; freely move about the workplace; remain in a stationary position for up to 50% of the time; and extend hands and arms in any direction.

AAP/EEO Statement

Cushman & Wakefield provides equal employment opportunity to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

INCO: “Cushman & Wakefield”

About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.