Recruitment&DocumentationCoordinator— (InternationalHealthcarePlacements)
Location:India(Remote/Hybrid)
EmploymentType:Full-Time
Experience:2+Years
Industry:HealthcareStaffing/InternationalRecruitment
AbouttheRole
Wearehiringadetail-drivenRecruitment&DocumentationCoordinatortomanagecandidatecase
filesandsupporttheend-to-endrecruitmentprocessforinternationalhealthcareprofessionals
relocatingforoverseasjobopportunities.Thisroleiscentraltoensuringeverycandidate's
registration,compliance,andplacementdocumentationisaccurate,complete,andprogressedon
time—frominitialcandidateengagementthroughtofinalplacement.
ThispositioninvolvesregularinteractionwithcandidatesbasedintheUKandAustraliaviaphone,
WhatsApp,andemail,andisbestsuitedtocandidateswithastrongbackgroundindocumentation,
compliance,orcasecoordination—suchasvisaprocessing,immigrationdocumentation,
credentialing,oradministrativeoperations—combinedwiththeconfidencetocommunicate
professionallywithinternationalcandidatesacrossdifferenttimezones.
KeyResponsibilities
- Supportcandidatepre-qualificationbycollectingandverifyingkeyinformation—
qualifications,registrationstatus,employmentbackground,andrelocationtimelines—before
candidatesproceedtothenextstageoftheprocess.
- CommunicatedirectlywithcandidatesbasedintheUKandAustraliathroughphonecalls,
WhatsApp,andemailtobuildrapport,gatherinformation,andguidethemthrougheachstage
oftheprocess.
- Collect,review,andorganizecandidatedocumentation,includingCVs,identification,
qualificationcertificates,references,andprofessionalregistrationrecords.
- Manageandtrackcandidatesthroughmulti-stepregistrationandcompliancepathways,
ensuringeveryrequireddocument,submission,andapprovaliscompletedaccuratelyandon
schedule.
- Proactivelyfollowupwithcandidatesviaphone,WhatsApp,andemailtorequestoutstanding
documents,providestatusupdates,andkeepthemengagedandinformedthroughoutamulti-
monthprocess.
- AdjustworkinghoursandcommunicationtimingappropriatelytoreachUKandAustralian
candidatesduringsuitablelocalhoursforcallsandscheduleddiscussions.
- Prepareandmaintainaccuratecontractandoffer-relateddocumentation,includingpersonal
details,feestructures,durations,andstartdates,withastrongfocusonaccuracyanddouble-
checking.
- Supportthecandidate-to-clientmatchingprocessbypreparingcandidateprofilesand
documentationpacksintherequiredformatforsubmission.
- Maintaindetailed,up-to-datecandidaterecordsandpipelinestatusintheCRM/tracking
systemusedbytheteam,includinglogsofallphone,WhatsApp,andemailcommunication.
- Buildandmaintainchecklistsandtrackerstomonitoreachcandidate'sprogressthroughthe
recruitmentanddocumentationlifecycle.
- Trackandreportonkeymetrics,includingresponsetimes,documentturnaround,and
pipelineprogression,onaweeklybasis.
- Identifyopportunitiestoimproveorautomaterepetitivedocumentationandfollow-up
processes.
- Maintainstrictconfidentialityandhandleallcandidateinformationinlinewithdataprivacy
standards.
RequiredQualificationsandExperience
- Bachelor'sdegreeinanydisciplinefromarecognizeduniversity.Graduateswithabackground
inCommerce,BusinessAdministration,HumanResources,orArtsareallwell-suitedtothis
role;thereisnorequirementforaspecificstream,providedthecandidatedemonstratesstrong
documentationandadministrativeability.
- Minimumof2yearsofrelevantexperienceinoneormoreofthefollowingareas:
Visaorimmigrationdocumentationandprocessing
Credentialing,registration,orcompliancecoordination(healthcareorotherregulated
industries)
Recruitmentcoordination,onboarding,orHRoperationswithastrongdocumentation
component
Back-officeoperations,compliance,oradministrativerolesinvolvingdocument
verificationandcasetracking
Priorexperiencecommunicatingwithinternationalcandidatesorclients—particularlyinthe
UKand/orAustralianmarkets—viaphone,WhatsApp,oremailishighlypreferred.
- Fresherswithexceptionalorganizationalskillsandastrongacademicrecordmayalsobe
consideredforatrainee-trackentryintothisrole,subjecttodemonstratedaptitudeduringthe
hiringprocess.
RequiredSkills
- Excellentattentiontodetailandaccuracy,particularlywhenhandlingcompliance-relatedand
financialdocumentation.
- Strongorganizationalandtime-managementskills,withtheabilitytomanagemultiple
candidatefilessimultaneously.
- Clear,professionalverbalandwrittencommunicationskillsinEnglish,withtheconfidenceto
engageUKandAustraliancandidatesoverphonecalls,WhatsApp,andemail.
- ComfortableusingCRM/ATSplatforms,GoogleWorkspaceorMicrosoftOffice,WhatsApp
Business,andotherdigitalcoordinationtools.
- Customer-servicemindsetwiththepersistencetofollowupconsistentlywithoutbeingpushy.
- Abilitytoworkindependently,takeownershipoftasks,andproactivelyflagissuesbeforethey
becomeproblems.
- ComfortableworkingacrossdifferenttimezonestoaccommodateUKandAustralian
candidateavailabilityforcallsandfollow-ups.
- Basicdatamanagementskills,includingmaintainingspreadsheets,trackers,anddashboards.
Preferred(GoodtoHave) :
- Priorexposuretohealthcare,medical,orprofessionalregistrationandlicensingprocesses.
- Experienceworkingwithinternationalcandidatesorclients,particularlyintheUK,Australia,
MiddleEast,orsimilarmarkets.
- Familiaritywithrecruitmentorcasemanagementsoftware/CRMtools.
- Exposuretoworkflowautomationtools.
WhatWeOffer
- Astable,full-timerolewithgenuineownershipofcandidatecasemanagementfromstartto
finish.
- Exposuretointernationalrecruitmentandhealthcarecomplianceprocesses,withdirect
candidateinteractionacrosstheUKandAustralia.
- Structuredtrainingandadefinedgrowthpathwithintheorganization.
- Acollaborative,process-drivenworkenvironmentfocusedonaccuracyandcandidate
experience.