Recruitment Account Manager

Quadrant Resource LLC; Hyderabad; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Quadrant Resource LLC in Hyderabad is seeking an experienced Recruitment Account Manager to lead end-to-end US IT staffing for enterprise clients. You will oversee recruitment delivery, account operations, and client engagement while managing offshore teams and driving hiring strategies.

You will handle client relationships, SLA/KPI adherence, and governance, ensuring high-quality delivery and ongoing account growth across multiple programs in a fast-paced environment.

Qualifications

• 12+ years in recruitment or account management for US IT staffing.
• Experience in MSP/VMS environments and enterprise client accounts.
• Strong familiarity with recruitment lifecycle and delivery models.

Responsibilities

• Own end-to-end recruitment delivery and account performance
• Manage offshore recruiting and delivery teams
• Drive hiring strategies for niche and high-volume technical roles
• Manage client relationships and ensure high customer satisfaction
• Handle account operations including reporting, tracking, and governance
• Track submissions, interviews, offers, onboarding, and closures
• Manage vendor relationships and handle escalations
• Prepare MIS reports, dashboards, and business reviews
• Ensure SLA/KPI adherence and delivery excellence
• Collaborate with sales teams for account growth and expansion

Skills

US IT Staffing

Account Management

MSP/VMS

Vendor management

Client communication

Stakeholder management

Reporting & analytics

Multi-team coordination

Tools

Fieldglass

Beeline

Job description

Job Title: Recruitment Account Manager US IT Staffing

Location: Hyderabad (PST Shift Preferred)

Experience: 12+ Years

Job Summary:

We are looking for an experienced Recruitment Account Manager to handle end-to-end recruitment delivery, account operations, and client engagement for enterprise technology clients. The candidate will be responsible for managing recruiting teams, driving hiring strategies, and ensuring client satisfaction while maintaining strong account performance and growth.

Key Responsibilities:

• Own end-to-end recruitment delivery and account performance
• Manage offshore recruiting and delivery teams
• Drive hiring strategies for niche and high-volume technical roles
• Manage client relationships and ensure high customer satisfaction
• Handle account operations including reporting, tracking, and governance
• Track submissions, interviews, offers, onboarding, and closures
• Manage vendor relationships and handle escalations
• Prepare MIS reports, dashboards, and business reviews
• Ensure SLA/KPI adherence and delivery excellence
• Collaborate with sales teams for account growth and expansion

Required Skills:

• Strong experience in US IT Staffing and Account Management
• Hands-on experience in MSP/VMS environments (Fieldglass, Beeline)
• Expertise in managing enterprise client accounts
• Strong knowledge of recruitment lifecycle and delivery models
• Experience in stakeholder management and client communication
• Ability to handle multiple requirements and teams
• Good analytical and reporting skills

Preferred Skills:

• Experience in budget handling and revenue tracking
• Knowledge of SOW, contracts, and compliance
• Exposure to cloud, SAP, and emerging tech hiring

Why Join Us:

• Opportunity to work with global clients
• Fast-paced growth environment
• Exposure to enterprise-level recruitment and account management