Receptionist

Myoho Alliance Llp; Greater Noida; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

Exclusive employee discount on premium

Monthly service/retail sales incentive

Job summary

Hair Candy, a premium luxury salon, seeks a polished Front Desk Receptionist for Jaypee Greens, Greater Noida. You are the first point of contact, greeting clients, managing check-in/out and ensuring a spotless front desk while coordinating with senior stylists.

You will handle calls, WhatsApp and social inquiries, manage real-time bookings, process payments, generate invoices, and guide upselling of service packages and retail products.

Qualifications

• Education: Minimum 10+2 / Higher Secondary; Graduate or Diploma in Hospitality/Front Office preferred.
• Experience: 1–3 years in front desk, guest service, or receptionist roles.
• Languages: Excellent verbal communication in English and Hindi.

Responsibilities

• Welcome clients and manage check-in/check-out; maintain a clean front desk.
• Handle calls, WhatsApp, and social inquiries; build client relationships.
• Manage real-time bookings, cancellations, and rescheduling with staff.
• Process payments (UPI, cards, cash); generate invoices; reconcile cash.
• Upsell service packages and salon products; collect customer feedback.

Skills

Front Desk

Customer Service

Communication

Hospitality

Education

10+2 / Higher Secondary

Graduate or Diploma in Hospitality/Front Office

Tools

Salon Billing/CRM Software

Job description

About the Brand:

Hair Candy is a premium luxury salon brand delivering bespoke hair and beauty services. We are looking for an energetic, polished, and customer-focused Front Desk Receptionist to join our team at Jaypee Greens, Greater Noida.

Roles and Responsibilities:

• First Point of Contact: Welcome clients warmly upon arrival, manage the check-in and check-out process, and maintain an immaculate front desk environment.
• Tele-calling & Customer Engagement: Attend incoming phone calls, respond promptly to WhatsApp and social media inquiries, answer service queries, and build positive relationships with clients.
• Scheduling & Roster Management: Handle real-time booking, cancellation, and rescheduling of appointments; coordinate smoothly with senior stylists and salon staff to eliminate wait times.
• Billing & Cash Counter: Process payments (UPI, Credit/Debit cards, Cash), generate digital invoices, manage POS systems, and prepare daily closing cash reconciliations.
• Upselling & Retail Guidance: Proactively inform clients about ongoing service packages, seasonal promotions, and salon retail products.
• Feedback Management: Gather client feedback and address minor complaints promptly to ensure a 5-star salon experience.

Candidate Profile & Qualifications

• Education: Minimum 10+2 / Higher Secondary completed; Graduate or Diploma in Hospitality/Front Office preferred.
• Experience: 1 to 3 years in front desk, guest service, or receptionist roles. Prior experience in a salon, spa, luxury clinic, or 4/5-star hospitality setting will be given strong preference.
• Languages: Excellent verbal communication skills in both English and Hindi.
• Appearance & Demeanor: Well-groomed, polite, presentable, and capable of handling peak client walk-ins with composure.
• Technical Skills: Basic computer knowledge, familiarity with salon billing/CRM software Role & responsibilities

Work Schedule & Benefits

• Shift / Days: 6-day work week (Weekend shifts mandatory; 1 fixed weekday off).
• Incentives: Monthly service/retail sales incentives.
• Staff Perks: Exclusive employee discounts on premium salon services and products.

Perks and benefits

Sales incentives