Real Estate CRM Managers & Executives

Galaxy Resource Private Limited; Faizabad; Presencial; INR 350.000 - 550.000; Jornada completa

Descripción de la vacante

GRPL India is hiring Real Estate CRM Managers & Executives – Post-Sales Customer Desk in Ayodhya, Uttar Pradesh. This full-time role targets 8–12 years of CRM experience for higher positions and 12 years for Head level, with 4 openings. Salary is as per industry norms and interview outcomes.

The candidate will handle onboarding, documentation, payment follow-ups, and cross-department coordination to ensure smooth project handovers and high-quality customer experiences.

Formación

• 8–12 years experience for Head – CRM.
• Freshers eligible for junior CRM Executive roles.
• Industry background in Real Estate, Construction, Banking, Insurance, Hospitality or Automobile.
• Strong communication and customer-centric focus.

Responsabilidades

• Documentation & compliance: manage onboarding, agreements, and allotment letters.
• Payment tracking: coordinate with accounts, send demand letters, manage dues.
• Query & grievance resolution: address inquiries and ensure prompt resolution.
• Cross-departmental coordination: liaison between Sales, Legal, Accounts, and Site teams.
• Operations & MIS: maintain customer databases, establish SOPs, and prepare reports.

Conocimientos

Customer relationship

CRM Software

Documentation

Payment follow-up

Grievance resolution

Coordination

Herramientas

CRM Software

Descripción del empleo

Looking for a Real Estate CRM Managers & Executives – Post-Sales Customer Desk role in Ayodhya? Galaxy Resource Private Limited is shortlisting candidates for this full time position. Experience needed: 12 years. Salary: Salary as per interview (4 openings).

Real Estate CRM Managers & Executives – Post-Sales Customer Desk, Ayodhya GRPL India (Galaxy Resource Pvt. Ltd.) is hiring a CRM Managers / Executives – Real Estate in Ayodhya, Uttar Pradesh for a client in real estate, Ayodhya. This is a full time opening. Salary: As per industry norms. Experience: Freshers to experienced (Managers & Executives); 8 – 12 years for Head – CRM. Open to male and female candidates. Position: Head – CRM | CRM Managers | CRM Executives. Company: Our client company. Location: Ayodhya, Uttar Pradesh. Industry: Construction / Real Estate. Role Snapshot Position: CRM Managers / Executives – Real Estate Hiring company: Galaxy Resource Pvt. Ltd. (GRPL India) – for cl

Job at a glance

• Role: Real Estate CRM Managers & Executives – Post-Sales Customer Desk
• Location: Ayodhya, Uttar Pradesh
• Salary: Salary as per interview
• Job type: Full Time
• Experience: 12 years
• Openings: 4
• Recruiter: Galaxy Resource Private Limited (no fee charged to candidates)

What you will do as Real Estate CRM Managers & Executives – Post-Sales Customer Desk

• Documentation & Compliance: Manage customer onboarding, agreements, allotment letters, and official real estate documentation. Payment Tracking & Follow-ups: Coordinate with accounts to track customer payment schedules, send demand letters, and manage outstanding dues. Query & Grievance Resolution: Address incoming customer queries, track service requests, and ensure prompt resolution to deliver a high-quality experience. Cross-Departmental Coordination: Act as the primary liaison between Sales, Legal, Accounts, and Site Project teams to streamline project timelines and handovers. Operations & MIS: Maintain organized customer databases, establish SOPs, and prepare regular performance reports for executive management.

Who should apply

• Experience: 8–12 years required for the Head – CRM position. Freshers are eligible and encouraged to apply for junior CRM Executive roles. Industry Background: Prior experience in Real Estate, Construction, Banking, Insurance, Hospitality, or Automobile sectors is preferred. Core Competencies: Excellent communication, conflict management, organizational skills, and a strong customer-centric focus. Key Skills Customer Relationship, Booking Documentation, Payment Follow-up, Grievance Resolution, CRM Software, Coordination Pay &
• Booking Documentation
• CRM Software
• Coordination
• Customer Relationship
• Grievance Resolution
• Payment Follow-up

Pay and benefits

• Salary: As per industry norms.

More openings: all current jobs at GRPL India.

Tagged as: Ayodhya, real estate infra