We are seeking a highly organized and client-focused Real Estate Coordinator to support day-to-day real estate operations, lead management, and client communications. This role serves as the primary point of contact for inbound leads and existing clients, ensuring a seamless and professional experience from initial inquiry through ongoing relationship management. The ideal candidate is proactive, detail-oriented, personable, and experienced in real estate lead generation, outreach, and client coordination.
Schedule: Remote, Full-time | Monday - Friday 9am - 6pm CST (Chicago) with a 30min lunch and 2, 15-minute breaks.
Responsibilities
- Lead Engagement & Conversion: Qualify inbound leads and drive outbound re-engagement through prompt, multi-channel outreach (phone, text, email) to nurture relationships and generate new opportunities.
- Pipeline & Calendar Management: Schedule property showings, consultations, and appointments while maintaining detailed CRM records, lead statuses, and follow-up schedules.
- Client Relationship Management: Act as the main, customer-focused point of contact for buyers, sellers, and prospects by professionally managing all inbound inquiries, calls, and voicemails.
- Proactive Engagement & Escalation: Deliver timely appointment reminders and ongoing follow-ups, ensuring high-priority matters and urgent client concerns are promptly escalated.
- Showing Logistics & Calendar Management: Oversee the end-to-end scheduling, confirmation, and conflict resolution for property tours, while gathering post-showing agent and client feedback.
- Administrative & Event Execution: Provide comprehensive operational support through accurate data entry, document organization, and logistical coordination for client engagement initiatives and events.
Requirements
- Previous experience in real estate, property management, mortgage, or a similar industry is required
- Proven experience in lead generation, sales outreach, appointment setting, or client relationship management within real estate
- Strong phone communication skills with a warm, confident, and professional demeanor
- Excellent written and verbal English communication skills
- Highly organized with strong multitasking and follow-through abilities
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Experience using CRM systems and scheduling tools
- Strong attention to detail and problem-solving skills
- Experience with CRM platforms such as Follow Up Boss, Cloze, or similar is preferred.
- Familiarity with Google Workspace (Gmail, Calendar, Docs, Sheets) is preferred.
- Experience with scheduling, client coordination, and administrative support is preferred.
- Background in customer service, hospitality, inside sales, or real estate operations preferred.
- Health Insurance
- Immediate hiring
- Permanent work from home
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